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“Good, nothing special . ”

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Holiday Inn Express Hotel & Suites Woodland Hills
Ranked #141 of 357 Hotels in Los Angeles
Reviewed 23 September 2016 via mobile

We stayed here three nights while visiting LA. Friendly staff and a quick friendly check in. Clean, tidy room with fridge and ac. No complaints but nothing for the wow factor .. Good base no complaints. Breakfast could have been better but it filled a hole until lunch. Free parking which made a change. No restaurant in the hotel but options around.

Stayed: September 2016, travelled as a couple
Thank Laura0609b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 33 of 217 reviews

Reviewed 21 September 2016

I selected this hotel because I was in town on business and it was close to where I needed to be. I didn't need anything fancy and because I was traveling with my son, I wanted breakfast available. This was so much more than I expected. WOW! Whoever owns this gem puts lots of love into it. This was nicer than some Marriott and Starwood hotels that I've stayed in. Crown molding in the rooms and it is more than obvious they went high end on everything. The mini-fridge was brand new and even had a freezer! The service was good but sadly couldn't get a late checkout.

Room Tip: We were on the 4th. floor.
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  • Stayed: September 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank colleenlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2016 via mobile

When I Google mapped the hotel i thinking about cancelling my reservation.. but i kept it and I was glad I did.. walking distance to do many little shops and less than a 5 minutes drive to the Westfield Topanga Mall..

Stayed: August 2016, travelled with family
Thank Nek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allie B, Front Office Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this reviewResponded 1 September 2016

Dear Nek S,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We strive to provide our guests with the best experience possible. We hope you will visit us again soon.
Sincerely,
Allie Burns-Santos
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2016 via mobile

We stayed here a couple of nights while we visited Universal Studios. The hotel is nice and there is stuff around - Starbucks, Wendy's, small convenience store, etc. service was good and check in was easy. It was pricey though, I paid $220 a night or so and i felt the service/amenities weren't at par with the cost. I don't mind paying, but I expect more if you are charging that.

Pros:
Can't think of any really.

Cons:
- Pillows were terrible
- AC turns on and off - it's very annoying for a light sleeper like me, I kept hearing it all night when it shut down and turn on again.
- The shower had low pressure and the bathtub thingy you pull to turn on the shower was sooo hard to pull up that I don't think it went all the way, perhaps that's why I didn't get better pressure? Who knows.
- Breakfast was included - it's a small area and well, you don't expect a feast but eggs were horrible (probably made with the powder thing) and sausage/bacon were terrible too. Fruit options are apple or bananas so you can't go wrong. And well, bread, cereal and more bread so if you like to have that as breakfast you are covered! Otherwise I suggest to eat somewhere else.
- In the eating area, the trash cans were overflowing so it was gross to see food and dirty plates where you were eating.

Ah! And best part was that 2 staff members were complaining about the work and the customers ... And they were doing so few feet away from our table. Sooo .. Yeah .. Maybe you should keep your comments to yourself, not to talk about while customers are sitting there.

Overall is was an ok stay, not impressed.

Stayed: July 2016, travelled with family
1  Thank TVDfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allie B, Front Office Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this reviewResponded 11 August 2016

Thank you for your feedback regarding your recent visit at our hotel, and please accept our sincerest apologies for the inconveniences you faced during your stay as that is not up to our standards. Please know we take all maintenance issues seriously, and the problems experienced with the AC unit, and shower have been addressed and resolved. Thank you for your feedback regarding our breakfast. We are always looking for ways to improve our breakfast quality for our guests so your feedback is very important. I sincerely apologize for the staff’s poor behavior, and please understand we hold our staff to a high standard and this type of behavior is completely unacceptable. Management has shared your feedback with our team to ensure necessary changes are made. We hope you choose to stay with us again, so we can show you the true quality of our property and level of service.
Sincerely,
Allie Burns-Santos
Guest Services Manager

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Reviewed 1 August 2016

the Hotel is very average , no concierge service , rooms are fair in size and furniture, bathrooms are clean.

The Wifi is very good , breakfast is reasonable for quick start and the free parking is also an advantage in LA .

the front desk staff is very helpful and the neighbourhood is safe.

conclusion, if you need a place for only sleeping with basics , this hotel will serve the purpose.

Room Tip: try to book room at the third floor far from the elevator .
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  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mostafaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allie B, Front Office Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this reviewResponded 4 August 2016

Dear Mostafaes,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, and our hotel met your needs during your stay. We hope you will visit us again soon.
Sincerely,
Allie Burns-Santos
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Woodland Hills

Address: 22617 Ventura Blvd, Los Angeles, CA 91364-1416
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #141 of 357 Hotels in Los Angeles
Price Range: $196 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Woodland Hills 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express(R) & Suites Woodland Hills. Perfectly positioned in the southwestern part of the San Fernando Valley, our hotel is close to Universal Studios California, Malibu beaches, Santa Monica, Warner Center Business Park and other area businesses which ensures convenience for both business and leisure guests. With Pepperdine University, CSUN, Pierce College and Loyola Marymount University also nearby, our property is ideal for those visiting family and friends or attending special events at these high education institutions. Being located on Ventura Blvd, allows our guest to walk to an array of diverse restaurants including Indian, French, Argentine, and Italian cuisines. . Visit the Westfiled Topanga Mall or take a beautiful drive on Malibu Canyon Road to beautiful Malibu to make the most of your stay with us. Nearby historic sites like Ronald Reagan's Presidential Library and The Getty Museum are great sites to see as well as visiting Paramount Ranch to see where famous actors such as Bob Hope, John Wayne, and Diane Keaton performed their craft and shows such as MASH and Dr. Quinn Medicine Woman were filmed. Our hotel's guests enjoy wonderful amenities, including hotel-wide free Wi-Fi access, Business Center, our complimentary Express Start Breakfast Bar and an incredible 22-person outdoor spa. See what it means to "Stay Smart" in the San Fernando Valley. ... more   less 
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Holiday Inn Express Hotel And Suites Woodland Hills

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