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The Ritz-Carlton, Los Angeles
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Reviews (693)
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83 - 88 of 693 reviews
Reviewed 10 August 2017

We arrived early to LA after a Red-Eye from Hawaii. Our room was not ready for several hours. However the hotel pointed us to the Ritz Club, and took extra care of myself, wife and child. Thanks for making our wait comfortable. We definitely will return.

  • Stayed: July 2017, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank richardaV6871XZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

We had an exceptional stay here, mostly due to the superior service from Stephen at the front desk. We received a room upgrade upon check-in, and it really enhanced our stay as we were able to have friends and family over while we were in town. There is a free car service through the hotel that we used to go to dinner one night. Very convenient and saves us the price of a Lyft. Room service was speedy and not outrageously expensive as I assumed it would be. Check in and check out were both quick and easy. Our bags were stored and brought up to our room quickly. Our car was parked and brought out quickly by the valet. Cheers to the excellent staff, and especially Stephen, for providing a stay that exceeded our expectations. We'll be back!

  • Stayed: August 2017, travelled as a couple
    • Value
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank NicoleMarquel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017

This hotel never fails to disappoint.... Right in the heart of LA Live. Getting Club Lounge access is worth every penny! Always have had a great time the 10+ times I have stayed at this place! Awesome!

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
Thank SugaryGlitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

First class experience from beginning to end. No detail is overlooked by the fantastic staff. Lauren at the check in desk was so welcoming and Kayla in the club lounge went out of her way to arrange a city tour and late check out for us. Rooms are amazing, make sure to get club access with great food, beverages and hospitality.

Stayed: July 2017, travelled with family
Thank Scott04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017

I go to downtown LA frequently for work and if I can stay here for a less than exorbitant rate it is always my clear choice. It is smaller with the high floors above the JW Marriott. The rooms are immaculate, I have literally never heard a sound while in my room, and the service is impeccable. They often leave a little treat in the room like fresh fruit or chocolates which is a nice touch. The gym is large and has a beautiful view of the city. Really my only complaint is that the hotel is frequently sold out (it is small) or occasionally the rates exceed our travel budget. Otherwise I would stay here every time I am in town.

Room Tip: have never had a bad room
  • Stayed: March 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank jpcata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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