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Reviewed 3 October 2017

The only problem with staying at The Ritz-Carlton is that it is then hard to stay at other hotels. The Los Angeles Ritz is fabulous! We received over the top hospitality from one of the hotel managers, Amr El Naga. So gracious and accommodating, a true hospitality specialist!

  • Stayed: September 2017, travelled with family
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank G1485VQjohnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

I cannot explain the amount of appreciation my fiancé and I now have for great customer service! We never will have any doubt in choosing staying at the Ritz ever again. Exponential experience and one of a kind quality service!

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank stephenjK8563SJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

We had such a tremendous stay at this hotel for one week this past September. The staff was so incredible and made us feel like family! From Amr to Curtis to Emed to Nathan to Torey, we loved our stay and can't wait to return! Our experience in the Club Lounge truly made our visit so much more memorable. The service was at its finest and the guest room finished were really beautiful!

  • Stayed: September 2017, travelled on business
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank kevineD2059YX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

The room was amazing as was the welcome upon arrival. The space made me feel relaxed and inspired within the city. The staff aid particular attention to detial and personalizing you as the guest. I was very pleased.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Jacqueline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017 via mobile

I split reservations between the Ritz and the JW Marriott since they are connected. The Ritz is a step up in all areas. Puck 24 is a great bar with awesome cocktails and the rooftop pool also has a great bar. The location is fabulous and there are lots of things to do within walking distance as well as a short cab ride to Beverly Hills.

Stayed: December 2016, travelled as a couple
Thank johnnyvegas22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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