the hotel staff is not aware of a term called customer satisfaction. If you ask anything they either answer with i dont know or i didnt do!!! I called for a simple query on why the cups were not kept in the room and was told that they didnt do.. Now i am not sure who is they and why should i be concerned with 'they'. i called up with a problem and that should be solved. The front desk person actually kept down teh phone saying that they didnt do and i cant do anything. if you want, you can come to reception to take the cup!!! that is the customer service. if you ever are in trouble in this hotel, you are in for great trouble since there is none to take any responsibility here. I have dropped a mail to their customer service , lets see the response there
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- Also Known As:
- Comfort Inn - Los Angeles / West Sunset Blvd. Hotel Los Angeles
- Los Angeles Comfort Inn