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“Colony of insects were living in my AC unit”

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Travelodge Sylmar CA
Ranked #223 of 355 Hotels in Los Angeles
Reviewed 4 August 2017

The AC unit looked like it was kicked in, and there was a colony of insects living in it, which I found out as soon as I turned on the AC. I finally managed to get all the flying squatters out of the room an hour later. AC unit turns off at 7 am, forcing me to leave for work earlier.

Continental breakfast is not something to write home about but this was sadder than usual. Apple juice came out water for half the cup, then juice the second half. I dumped it out and opted for the OJ. Apples were all bruised. A couple pieces of toast and waffle maker. Since waffles were taking so long, I just had some cereal and went to Starbucks for breakfast.

Bad stains on the floor, on the bedspread, and chair. Water pressure was non-existent, so my shower took twice as long. Toilet paper was low, and couldn't find a back up roll .Good thing I only used the toilet once!

Dirty towels, lumpy pillows and duct tape in place of battery cover on remote. Worse thing was, I showered the night before (with my soap) and woke up the next day with a rash on neck, arms, and legs. I stayed in room #317.

Room Tip: Stay somewhere else!!!
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  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Tammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 368 reviews

Reviewed 3 August 2017

The hotel was okay the service wasn't up to par. Wouldn't call it the best hotel experience ever nor would I call it the worst. The internet was slow,also the tv didn't work. Sometimes we had to reset the tv, it would also turn off by itself. But hey what do you expect with what you pay for!!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank 412mm982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

The rooms are very outdated but the staff is very friendly. The first morning breakfast was a disaster and tables and chairs were filthy, the second morning it was better. Location is good, directly next to the highway.

Stayed: July 2017, travelled as a couple
Thank GeertS81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank victorhL1827XU
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 July 2017 via mobile

The room was decorated very nice, and was clean. The sink didn't drain very well and water pressure was minimal. The bed was a little too firm and the pillows were not comfortable. The continental breakfast sucked and there was barely anything left but a couple of pieces of toast and waffles. In a two hour time frame nothing was replenished. Sylmar us a complete dump do yourself a favor and avoid that city completely!!

Stayed: July 2017, travelled with family
Thank Saria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Sylmar CA

Address: 14955 Roxford St, Sylmar, Los Angeles, CA 91342-1303 (Formerly Countryside Inn)
Phone Number:
Region: United States > California > Los Angeles > North San Fernando Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #223 of 355 Hotels in Los Angeles
Price Range: $129 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Sylmar CA 2*
Number of rooms: 100
Official Description (provided by the hotel):
The Country Side Inn - Sylmar is a centrally located hotel offering great value, friendly service, package deals and superb amenities. It is ideal for both business travelers and vacationers. Nearby attractions include Hurricane Harbor, Universal Studios, the Staples Center and Los Angeles beach locations. ... more   less 
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