We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (103)
Filter reviews
103 results
Traveller rating
28
20
16
14
25
Traveller type
Time of year
LanguageAll languages
More languages
28
20
16
14
25
See what travellers are saying:
Filter
Updating list...
3 - 8 of 103 reviews
Reviewed 16 May 2018 via mobile

I was here for 6 weeks.....and far from family and friends these ppl made up forit.i have stayed in hotels before but the staff here make it warm place to be in.Rohit and Faisal are the two wonderful managers always ready to solve a problem.naaz, Jennifer and Tina......would answer my endless queries in sight seeing.always going out of way to help.you guys are doing a fabulous job.....I will not stay any where else when in san jose

Stayed: April 2018, travelled on business
Thank ashimakhullar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this reviewResponded 16 May 2018

Ashima, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were satisfied with everything we offer. Your praises have been shared with Rohit, Faisal, Naaz, Jennifer and Tina for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

The room is pretty basic but clean. Room has a minimalist kitchenette but with no cooking utensils. You need to get that from the counter staff. No daily Housekeeping service if you are staying less than 7 days and there is no kettle available in the room. Was given a pot when I asked for one from the counter staff.
There is no lift in the hotel so it would be advisable to take the ground floor rooms if you are having heavy luggage for your trip.

Stayed: March 2018, travelled on business
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this reviewResponded 1 April 2018

James, thanks for evaluating your experience at our hotel. Although you had an overall pleasant stay, we are sorry you didn't like our policy concerning the housekeeping and kitchenware. We hope you'll choose to stay with us in the near future.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018

There is no pool. There is a decent exercise room with working treadmills and stationary bikes - no weights. Walking distance to Starbucks and your choice of Asian food restaurants. Also walking distance to a nice, paved, trail system (Coyote Creek). Although I rate the value as poor, in the Silicon Valley, it is probably pretty good. I don't use hotels much, so it seemed like a lot of money.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank gordons107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this reviewResponded 3 March 2018

Thank you for choosing Extended Stay America for your accommodation and for sharing your review. We are happy to read you had a pleasant stay with us and liked many aspects of our hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

Second time stay here. The hotel is near by my company that I can walk there. The staff is very friendly and professional, the room is clean and have a small kitchen so I can cook some food. The only issue is the air conditioner a little loud.

Stayed: February 2018, travelled on business
Thank Gavin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this reviewResponded 4 February 2018

Gavin, thank you for returning to stay at Extended Stay America once again. We are thrilled to read you loved our courteous service and that our location was perfect for your needs. Thanks again for being our guest, and we look forward to your next visit.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

I stay here all the time and it’s always friendly service. If I ever have any issues I can just call the front and it will be taken care of in a timely matter. The location is great, near a ton of restaurants and stores. Rooms are a little older but still comfortable nonetheless.

Stayed: December 2017, travelled solo
Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this reviewResponded 6 January 2018

Kathy, thank you for staying with us again and for sharing your review. We are glad to read you once again had a delightful stay with us and loved our friendly and prompt service along with our perfect location with many places to visit in the surrounding. On behalf of everyone here at Extended Stay America, we invite you to stay with us again.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews