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“Accomodated need for a small pillow”

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Holiday Inn Express & Suites Modesto-Salida
Ranked #1 of 20 Hotels in Modesto
Certificate of Excellence
Reviewed 5 March 2017

Many hotel and motel rooms come with big, fluffy pillows. I'm happy for those people who love those. I don't. It leaves a crick in my neck if I sleep on a big pillow. It was late, I was exhausted and didn't bother asking for something else so I rolled up a towel to use under my neck. The next morning while at a conference I received a text asking how my night was and if I needed anything. I replied and that evening found a smaller, perfect sized pillow on my bed. That made the next two nights very pleasant sleeping. The full breakfast provided with fresh local oranges was better than most and all the staff were very friendly and helpful.

Room Tip: I heard from others that one side was near a highway and was very noisy. Better to ask at check in...
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  • Stayed: February 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Patricia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, Guest Service Manager at Holiday Inn Express & Suites Modesto-Salida, responded to this reviewResponded 6 March 2017

Patricia L.,

We are so pleased to hear that you were able to utilize our text feature, Ivy. Our team works very hard to try and accommodate our guests' needs and this feature helps to communicate those needs. It is our delight to know that we were able to accommodate your request and that the rest of your stay was pleasant and more comfortable. We hope to have the pleasure of seeing you again in the near future!

Regards,
Kellie Morrow
Guest Service Manager

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36 - 40 of 303 reviews

Reviewed 19 February 2017

great staff and even the kitchen staff when I asked for a certain wine at the managers reception she managed to produce it. Really great staff! I really appreciate them. will stay here again as i do every few weeks. Thanks

Stayed: February 2017, travelled on business
Review collected in partnership with this hotel
Thank Doug Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel D, General Manager at Holiday Inn Express & Suites Modesto-Salida, responded to this reviewResponded 21 February 2017

Thank you so very much for sharing your experience with our fellow travelers on TripAdvisor! We greatly appreciate you allowing us the opportunity to serve you. We are very pleased to hear that our hotel exceeded your expectations! We look forward to welcoming you back to Modesto upon your future travels to the area.

Regards,

Miguel Duran
General Manager

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Reviewed 14 February 2017

My wife and I stayed here for a function. They are redoing everything, so it will no doubt be a good place to stay when done. Our room was complete. The bed was a bit too hard. Everything worked. There were modern touches like plenty of plugs and charging areas. The hall was not finished. Outlet covers were missing or on the floor. It looked like the whistle blew and the construction crew just dropped everything and left.

The service folk were friendly and professional. There is easy access and plenty of parking.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank FairwayFound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, Guest Service Manager at Holiday Inn Express & Suites Modesto-Salida, responded to this reviewResponded 17 February 2017

FairwayFound,

Thank you so much for your feedback. We are definitely a work in progress but we are near the end and it will be one amazing property. We appreciate your understanding of the working changes. Hopefully if your travels bring you back to the area that we can see you again and have you see all the great new changes. Thank you again for staying with us.

Regards,
Kellie Morrow
Guest Service Manager

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Reviewed 14 February 2017

We spent the weekend at this hotel and they were in the middle of a remodel and it was still very nice and the staff was very accommodating. If you wanted to nap during the day that was not going to work with all the noise but they worked very hard to accommodate every one and even though they were remodeling the breakfast area they were able to offer a nice replacement with a good breakfast. We do enjoy staying at the Holiday Inn properties when ever we can.

Room Tip: All the rooms are being renevated so they will all be very nice.
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mrvacation13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, Guest Service Manager at Holiday Inn Express & Suites Modesto-Salida, responded to this reviewResponded 17 February 2017

Mrvacation13,

We are so pleased to hear that you enjoyed your stay with us. Our apologies on the noise, we do try to keep that down as much as we can and try to keep it within business hours of 9am-6pm. Only a few more short weeks before we are complete with all the refreshes. We hope to see you again soon.

Regards,
Kellie Morrow
Guest Service Manager

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Reviewed 8 February 2017

While traveling within California for business purposes. I always prefer Holiday Inn chain. At least it has some standarts and management generally tries to comply with them. I can say that this hotel is even a little bir above the standarts thanks to the management.

  • Stayed: October 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank ZEYNEP RANA O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, Guest Relations Manager at Holiday Inn Express & Suites Modesto-Salida, responded to this reviewResponded 11 February 2017

Mehmet O,

Thank you so much for the sweet comments. Our team works hard to keep up with not only IHG brands standards but also our management companies standards. We strive to not only meet but try to exceed our guests' expectations each and every time. We hope that if your business travels bring you back to the area again that we have the pleasure to see you again.

Regards,
Kellie Morrow
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Modesto-Salida

Address: 4300 Bangs Ave, Modesto, CA 95356-8707
Phone Number:
Region: United States > California > Modesto
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Modesto
#1 Family Hotel in Modesto
Price Range: $140 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Modesto-Salida 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Welcome to our Exceptional New Hotel in Modesto, CA Nestled in the heart of central California, Holiday Inn Express Hotel & Suites Modesto-Salida welcomes you to our outstanding hotel in Modesto, CA. Here, amid the lush San Joaquin Valley, you will discover a warm and hospitable atmosphere. When you are looking for a terrific vacation hotel in Modesto, you will find that our hotel offers you an ideal location to serve as your home away from home. Big League Dreams, the Gallo Center for the Arts and Boomers! are all near by. Corporate guests will appreciate this location when they schedule meetings with nearby companies like Kaiser Permamente, E & J Gallo, Del Monte and the Almond Board of California. If you're flying, our Modesto hotel is close to the Modesto Airport (MOD), only ten miles away from our hotel. No matter what reason brings you to Modesto, this entirely smoke-free hotel will provide you a memorable stay. The beautiful rooms and contemporary style create a personal haven. You can start each day with the complimentary hot breakfast bar featuring our signature cinnamon rolls and other hot items. Other hotel amenities include free high-speed, wireless Internet access & a big outdoor pool with a spa for relaxing. So the next time you're in Modesto, Stay Smart with Holiday Inn Express Hotel of Modesto. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Modesto-Salida Hotel Modesto
Holiday Inn Express And Suites Modesto-Salida
Holiday Inn Express Modesto
Holiday Inn Modesto
Modesto Holiday Inn

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