Truly great staff, wonderful accommodations, great restaurant, perfect location, loved our stay!! Dog friendly is a great plus as well. This is a place to visit! You can walk to Fisherman’s Wharf, local restaurants & some really great bakeries. Centrally located to drive to Monterey Aquarium, Carmel, 17 Mile Drive, and so much more!More
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Such an amazing place to be at, and its near the beach at a walking distance.Service was always quick. Friendly and loving environment. Lots of site seeing, restaurants and stores to explore. Beautiful!
Hi rosierh13,
Thank you for taking the time to share a review of the Portola Hotel & Spa on Tripadvisor. We are delighted to hear you had a wonderful time, and enjoyed our location and service.
We look forward to welcoming you back to Monterey!
Sincerely,
Portola Hotel & Spa Management Team
The location of this hotel is excellent. Our visit was on a holiday weekend and perhaps this is why our room was not ready at the time we requested and agreed to by the hotel, but all n all we enjoyed our stay.
The room we were in 612 was lovely. nice view of the harbor. Disappointed the pool are wasn't open. Would have been nice to know the restaurants was closed on Monday - Memorial day and Tuesday. The plaza area was kinda messy.
You can not beat this location. The hotel is near the wharf and downtown. You can rent a bike on the property and ride the great bike paths in Monterey. Most things you want to see are walking distance from here.
We've stayed here several times. First-class accommodations. Lovely lobby. Very relaxing atmosphere.
We had queen beds - they were of the most comfortable hotel beds we've had (better than some high-end national chains). Having an emergency flashlight accessible in our room was an uncommonly nice touch.
Parking is very convenient with hotel parking structure (there is a daily fee for self or valet parking). We felt safe on the property.
The hotel is adjacent to a beautiful bike/walking path along the shore. Day1 we had a nice morning walk. Day 2, we rented a surrey (bikes also available) from an adjoining shop (Adventures by the Sea), and road along the shore to a seaside park.
Dining options are plentiful...from reasonably priced food in the hotel (comparable prices to restaurants within a 1/4 mile), to the local seafood on the adjacent wharf. Lots of options. We ate breakfast in the hotel for convenience... eggs, omelets, hot cereal. All delicious, and promptly served. The hostess and waiters were particularly helpful. We were seated quickly. They kept us posted on meal progress (we arrived at a very busy holiday morning for breakfast).
There are several candy/taffy shops within 200 yards.
Our biggest negative -- this hotel is pet-friendly. We saw several during our stay... in the elevators, lobby, guestfloors, and restaurant. Some people like to bring them. For others, I'm sure it adds a burden for cleaning, sanatizing, and safety. (saw some off-leash)
Hi EricNY152,
Thank you for taking the time to share your experience at the Portola Hotel & Spa on TripAdvisor. We were thrilled to hear you've stayed with us several times, and appreciate your continued support!
The hotel's close proximity to the recreational trail and Fisherman's Wharf offers plenty of opportunities to explore and dine. We appreciate your feedback about allowing pets at the hotel and understand dogs in a hotel are not for everyone. We hope overall, you had a fantastic stay, and we have an opportunity to welcome you back to Monterey this summer.
Thank you for your review!
Sincerely,
Portola Hotel & Spa Management Team
