Made last minute reservations here online about an hour prior to arriving. It was my first time staying here but the price was right and I thought I’d give it a shot based on the great reviews, great location and lovely pictures. I was truly very happy with our room! It was very spacious and almost like a small suite. The seating area had a sofa, two chairs and a sofa. The gas fireplace was so perfect and cozy on this chilly evening., We also took advantage of the outdoor seating area as well. Bathroom was spacious and very clean. The breakfast was decent as well. I loved that this hotel was walking distance of the wharf and downtown area. My only complaint was this: their checkout information online says checkout goes until 12:00. At 11:15 we received a call from a gentleman who i assume was the manager on-site to inquire why we weren’t checked out yet. My husband proceeded to tell him we checked their website which has the 12:00 pm checkout time. He proceeded to deny their website says that. My husband did not argue but told him we would be out in 15 minutes. When we went to check out, the manager again denied their website said this. My husband held up his phone showing their website info and kindly told the man he didn’t appreciate his rudeness and argumentativeness towards customers and that he should...More
- View hotel deals
- Pool
- Restaurant
- Room service
- Bar/Lounge