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All reviews junior suite living area bagels continental breakfast cannery row walking distance underground parking fisherman's wharf spacious rooms downtown monterey gas fireplace boutique hotel hotel room beautiful room whale watching balcony couch
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4 - 9 of 1,361 reviews
Reviewed 17 January 2023

Everything was great except elevator was out. Staff is always friendly and helpful.They' always accommodated our requests for the room we desire. This hotel is our go to in Monterey. It's a very convenient location to restaurants and other tourist attractions. We like exploring the "Old Monterey" area.

Date of stay: January 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Wendees12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Murphy Anderson , General Manager at Hotel Pacific, responded to this reviewResponded 18 January 2023

Thank you for your excellent review. We really do strive to ensure each guest has a positive stay and it is always great when we receive notification from our guests that we have succeeded. We sincerely apologize about the elevator and want to ensure you that we are are working diligently with our elevator company to rectify this.

Thank you for your business with us. Have a wonderful day and we hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2023

The Hotel was very nice, the rooms were very comfortable, and decorated nicely. Hotel Pacific was close to many restaurants, and areas of interest. Hotel Pacific was conveniently located. Hotel Pacific had nice curb appeal, and very pretty.

Date of stay: January 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Clyde B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Murphy Anderson , General Manager at Hotel Pacific, responded to this reviewResponded 18 January 2023

Thank you for your excellent review. We really do strive to ensure each guest has a positive stay and it is always great when we receive notification from our guests that we have succeeded.
Thank you for your business with us. Have a wonderful day and we hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2023

My husband and I recently enjoyed a great 3-night stay at the unique and special Hotel Pacific in Downtown Monterey. We have stayed at this hotel several times over the past 30 years and always found it to be a a favorite destination in a great location. It has many qualities that we look for in a smaller, more relaxing hotel. We were glad to return to Hotel Pacific and have an outstanding experience once again. First of all, the staff is friendly, responsive, knowledgeable and very helpful. The Junior Suite king bed room layout is exceptional for a smaller hotel like this. It is spacious with a dining area that was also perfect for working comfortably on a laptop, a delightful gas fireplace, a spacious living room sitting area and a very nice bedroom area. The kitchen was stocked with nice dishes and wine glasses with a refrigerator and microwave, allowing us to bring in some local cuisine to enjoy. We appreciated the hardwood floors and the attractive tile surround on the fireplace. The TV in the room conveniently rotates to face both the living room and the bedroom as needed. There was also a nice-sized patio area which we enjoyed as well. The underground parking is easy and we were able to park close to the elevator and our room. We loved the more than ample Continental Breakfast each morning with eggs, bacon, fresh fruit, a variety of breads and bagels and more, served in their three spacious meeting rooms near the lobby. There were many nice outdoor seating areas on the property as well as a steaming jacuzzi area. We loved the charming and attractive tile pathways throughout the hotel. The hotel is located near Old Fisherman’s Wharf for whale watching and fishing excursions, great restaurants and cute shops, walking distance on the Rec Trail to Cannery Row and the Monterey Bay Aquarium, Lower Presidio Historic Park, a variety of historic Monterey State Historic Park buildings to tour and Downtown Monterey with its Golden State Theatre, restaurants and pubs and additional State Park gardens, adobes and other buildings to enjoy. Hotel Pacific also rents bicycles that make it even easier to explore the area, without moving your car! It is also only a 10-minute drive to Carmel by the Sea and Pacific Grove and their beautiful beaches, shops and restaurants. Over the years, we have recommended this hotel to our friends who have always enjoyed the experience! Check it out next time you are planning to stay on the Monterey Peninsula.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Wendy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Murphy Anderson , General Manager at Hotel Pacific, responded to this reviewResponded 16 January 2023

Thank you for your excellent review. We really do strive to ensure each guest has a positive stay and it is always great when we receive notification from our guests that we have succeeded.
Thank you for your business with us. Have a wonderful day and we hope to see you again in the future.

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Reviewed 11 January 2023

Stayed 2 nights without cleaning during our stay - the room ok - however it was dirty and unclean - hair and dust in drawers and floor..
The hotel was “ tired” and not up to date ..
Breakfast as a cheap cafeteria ..
All too expensive for “ just a room “
Location fine - 10 minutes walk to centrum .

Kirsten ( Denmark )

Date of stay: December 2022
Thank kirsten a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Murphy Anderson , General Manager at Hotel Pacific, responded to this reviewResponded 13 January 2023

Please accept my sincere apology for your recent experience at Hotel Pacific. I was disheartened to read about the challenges you faced as our guest. It is feedback like yours that help us improve as we always look for ways to enhance our guests experience. If you have the time, I would appreciate more feedback regarding your stay. At your earliest convenience, please feel free to reach out to me directly at (831) 373-5700 or by email at: manderson@hotelpacific.com.
I look forward to speaking with you soon.

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Reviewed 10 January 2023

Terrible rain storms in California. Mud slides, closed roads. We even received AMBER alerts on our phones telling us not to drive and to avoid the coast. So unfortunately we changed plans last minute and had a cancel a stay of Hotel Pacific that we were really looking forward to. The hotel's response you ask? They won't refund the amount charged to our credit card. Shame on them. I am sure this is a great property but I will never stay here knowing their staff and leadership are heartless.

Date of stay: December 2022
Thank 102howardb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Murphy Anderson , General Manager at Hotel Pacific, responded to this reviewResponded 13 January 2023

Thank you for taking time out of your day to complete our online survey. Your feedback is very much appreciated and is invaluable to our efforts at making continual progress and improvements to our hotel, guest rooms, amenities, and service. We apologize if our hotel's cancellation policy is not clear. The weather warnings were issued well before the 72 cancellation policy and the hotel nor the city suffered ill effects due to the rain for your scheduled stay.

Thank you again for your time, feedback, and business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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