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Traveller rating
458
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58
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21
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All reviews oxbow market front desk downtown napa walking path outside patio lovely hotel glass of wine jetted tub great stay valet parking continental breakfast close to downtown happy hour would definitely stay here again napa trip wine country blossom
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Reviewed 4 weeks ago

This was a wonderful stop on our drive up to Oregon from LA. The front desk staff was so nice and accommodating, and even moved our room to a more scenic part of the property without us asking. The room was large, clean, and comfortable, and the grounds are beautiful. It's right on the river and walkable to a lovely market. This will be a staple for future road trips!

Date of stay: April 2021
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Thank Mariah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Farrow, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded 4 weeks ago

Dear Mariah S,
Thank you for staying with us and for this wonderful review! We're so happy you decided to stop in Napa on your drive and especially pleased that you plan to stay with us for future road trips. We'll have a clean, comfortable room ready for you and the amazing team waiting to ensure another perfect stay. See you soon and don't forget to send your friends too.

Best,
Will Farrow, general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The location and resort were stunning! I felt bad as the staff was not available after 7:00 in bar and outside area. I'm sure it's just trouble restaffing at the end of a pandemic. I would highly recommend this resort for future visits!

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Bambi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Farrow, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded 4 weeks ago

Dear Bambi T,
What a stunning review! Thank you for your kind words and for choosing us for your stay in Napa. We're thrilled you loved our wonderful location and riverside patio. And you are correct that rebuilding the team has been a bit difficult, but we're so grateful to be in the position of hiring everyone back as fast as we can! We can't wait to see you again soon.

Sincerely,
Will Farrow, general manager

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Reviewed 4 weeks ago

On a scale of 10, I would rate this place a 7.5 or a C grade. I left with an initial impression of Good/B grade, but after thinking about it and in comparison with other places I have stayed at, I had to lower my assessment.

Date of stay: March 2021
    • Value
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Review collected in partnership with this hotel
Thank Alexander K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Farrow, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded 4 weeks ago

Dear Alexander K,
Thank you for staying with us and for taking the time to share your feedback. I'm sorry we didn't earn top marks from you , but please know that we take constructive comments to heart and use them to get better. We will continue our constant efforts to improve. If you would like to share any specific suggestions with me that could be helpful, please feel free to use the messages feature on TripAdvisor or contact the hotel. And if your travels bring you back to Napa, I hope you'll consider us again; know that we will do all we can to provide a flawless stay next time.

Warm regards,
Will Farrow, general manager

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Reviewed 4 weeks ago

Beautiful property on the river. Just a walk away from the Oxbow market. A pleasure staying there. The room was really nice with a super comfortable bed and a great bathroom with a bonus, lighted makeup mirror.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank June M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Farrow, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded 4 weeks ago

Dear June M,
Loved your review!! Thank you for this enthusiastic recommendation. We're so glad you enjoyed the room, the bed, the walkable location, and the beautiful setting. Please come back soon and often.

Best regards,
-Will Farrow, general manager

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Reviewed 1 April 2021

River Terrace Inn is a very nice facility, but very expensive as it has no pool or spa facilities. It is convenient to the area and downtown Napa. Very dog friendly and accommodating for pets. Clean rooms.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank taimmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Farrow, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded 4 weeks ago

Dear taimmel,
Thank you for the review. We appreciate that you found our rooms to be clean & convenient. We're also glad you mentioned that we are dog-friendly! We also understand that our rates can seem high when compared to other destinations, but please be assured that we are very competitively priced in Napa. Please take a look at our weekday rates for your next visit to find some value opportunities.

Kind regards,
Will Farrow, general manager

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