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Homewood Suites by Hilton Oakland-Waterfront
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Reviews (1,014)
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All reviewsgerman restaurantevening receptionfront deskbedroom suitefree dinnerfull kitchenfreeway sidejack london squarehot breakfastsan franciscoview of the baywater frontfree parkingwater viewthe breakfast areabusiness tripshuttle service
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34 - 39 of 1,014 reviews
Reviewed 7 February 2018

Hotel was decent, food was ok, patios was nice at night. Manager promised to return a call to change my reservation and never did. We are very disappointed with the fact they say the parking lot is fully secured and under video surveillance only to find out the video cameras only cover a small portion of the lot.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Lynda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dberris, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded 8 February 2018

Lynda K

Thank you for taking the time to write a review. We would like to apologize for not returning your call in a timely manner. Although we do have security patrolling our property every night & Video surveillance, it sometimes cannot capture all the activity that we would prefer. We are constantly working to improve safety and security. Currently we are working on upgrading our surveillance systems to improve security and safety at our hotel. Although we feel we are among the safest hotels in the area, we always work hard to keep guest safety and security priority #1.

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Reviewed 30 January 2018 via mobile

Ive been coming to this Hotel for over 10 years and have seen many different staff come and go. Reema whos works at the front desk is by far the best thia property has foing for it. She is professional and knows how the hospitality industry should work. Im glad she's here and hope they know how to keep her...

Stayed: January 2018, travelled on business
3  Thank Ricardo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dberris, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded 8 February 2018

Ricardo H

Thank you for the stellar review! We are very happy to hear that you enjoyed your stay with us and that Reema was able to impress you!

We hope to see you again soon!

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Reviewed 27 January 2018

I have stayed here a few times in the past. Nice location and close the highway. Rooms are clean and standard for Homewood. Breakfast is buffet style and can be crowded during the peak hours. Ask for the room facing the water. It will be less noisy and with better views.

Room Tip: Ask rooms facing water to avoid noise from the highway.
  • Stayed: November 2017, travelled as a couple
    • Value
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1  Thank Heguang Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018

Excellent home style feel. Best service and patrons. Hotel was clean and offered a beautiful view of the harbor and is positioned close to major city attractions The hospitality of the staff left nothing to be desired

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
2  Thank Tanya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Room located in secondary building which had a funny smell permeated throughout the building. Room did not have the usual kitchen facilities and had only a tiny refrigerator. Breakfast and the evening social were good.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
2  Thank scottbrianc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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