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Reviewed 3 March 2021 via mobile

Spent 2 nights at the hotel. The room was spacious and clean. Bed was comfortable but hated the pillows. They use 4 throw pillows instead of regular pillows. Not comfortable.
There business center is closed at this time. I need a document printed so Amanda printed the document for me.

Date of stay: March 2021
Trip type: Travelled solo
1  Thank wolf3728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Gilmore, Owner at Best Western Plus Palm Desert Resort, responded to this reviewResponded 12 March 2021

Glad to hear your stay went well and that you enjoyed the rooms. We are glad that Amanda was able to assist you with your documents.

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Reviewed 23 February 2021

This was our third or fourth time staying at the Best Western in Palm Desert. The location is great, close to restaurants, hiking trails, the zoo, and downtown. The breakfast is good, the room is clean and comfortable, and the staff is friendly and helpful.

Date of stay: February 2021
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Review collected in partnership with Best Western
Thank JudyAJohnson2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Gilmore, Owner at Best Western Plus Palm Desert Resort, responded to this reviewResponded 3 March 2021

Happy Anniversary! We are glad you got to spend it here. We hope to see you again.

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Reviewed 18 February 2021

This is our 2nd time staying at the Best Western Plus in Palm Desert and it's our first choice in the area. They offered a HOT breakfast of eggs, hash browns sausage or bacon and toast PLUS yogurt and other items. Much better than another hotel that gave us a bag of cold stuff.

Date of stay: January 2021
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank on2thenextevent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Gilmore, Owner at Best Western Plus Palm Desert Resort, responded to this reviewResponded 3 March 2021

So glad to have you back for a second time. We are so lucky to have loyal customers come back and enjoy the breakfast. We hope to see you for a third time in the future.

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Reviewed 2 February 2021

Very Clean and large rooms. Comfy bed and Great neighborhood of the hotel. Breakfast was amazing and exceeded our expectations! Staff was great and even with limited housekeeping because of Covid, housekeeping did check with us to see if we needed anything. Great restful stay! Much needed weekend getaway to recharge and relax!

Date of stay: January 2021
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Review collected in partnership with Best Western
Thank TLStG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Gilmore, Owner at Best Western Plus Palm Desert Resort, responded to this reviewResponded 16 February 2021

We are happy to hear you enjoyed and had a very restful stay. We hope to see you again in the future.

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Reviewed 2 December 2020

The staff made me feel safe during this time of covid. The desk was helpful with suggestions to local events and restaurants. Room was clean. I appreciated how the breakfast was offered. The location was centered near many activities and excellent restaurants.

Date of stay: November 2020
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Review collected in partnership with Best Western
Thank spyral3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Gilmore, Owner at Best Western Plus Palm Desert Resort, responded to this reviewResponded 17 December 2020

Happy to know our Covid protocols worked to make your stay feel safe and comfortable. We are happy to help and look forward to you staying with us again in the future.

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