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Reviews (240)
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All reviewsnachosjacuzzi tubfull hot breakfaststay there againfront officean older propertybed was very comfortablestanford medical centercoffee machineyogurtflat screen tvsilicon valleypopcornrosesmicrowavesurgerybay
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32 - 37 of 240 reviews
Reviewed 13 September 2017

The staff room, food, location, property, and overall atmosphere were amazing. We will be returning for sure. breakfast staff, room details, laundry room, and location were all acceptable or excellent. Front desk staff were reliable and friendly.

Room Tip: back side away from el camino
  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Edward Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PacificInn, Manager at Pacific Inn of Redwood City, responded to this reviewResponded 14 September 2017

Hi Edward, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to seeing you again!

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Reviewed 7 September 2017

Fairly large room so glad we could rearrange furniture as desk area too cool near vent. Kinda difficult to regulate thermostat, though room temp fine most of the time. No elevator, managed stairs to upper level w/ luggage. Our room was next to stairwell so bit worried about noise; however, we weren't bothered. Enjoyed the breakfast Mon.-Fri., good selection of hot & cold food; especially liked the coffee latte. Continental breakfast Sat. & Sun. all right. Nice to munch on nachos, cookies & popcorn thru the day; fill containers in lobby then snack in room w/ daily newspaper. Desk clerks were friendly.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PacificInn, Manager at Pacific Inn of Redwood City, responded to this reviewResponded 14 September 2017

Hi Jack, we appreciate your feedback while staying with us. We are glad you enjoyed your stay and hope we can serve you in near future!

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Reviewed 31 August 2017

After reading the reviews the motel sounded nice. Nice looking on the outside, but that is all. No amenities. Basic room. Terrible, or lack of, maid service. Floor was dirty and sheets were dirty and stained, I requested the maid change the sheets and her reply was I will when you check out. "Full hot breakfast" on weekends is donuts, coffee and juice. I have to wonder who posted the reviews.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Nancy98969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PacificInn, Manager at Pacific Inn of Redwood City, responded to this reviewResponded 14 September 2017

Hi Nancy, We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thanks for letting us know. Our promise is that we will genuinely do all we can to make your stay as relaxing and enjoyable. We will look into these issues you have brought to our attention and hope we can better serve you in the future!

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Reviewed 23 August 2017

Stayed here again and will always keep coming back for the great hospitality, wonderful friendly staff, the complimentary cookies at check in are always warm and welcoming. They have added complimentary fresh donuts on the weekends along with a full breakfast and nachos anytime in the lobby. This hotel gets you all of the above plus the simple necessities of a safe, clean and comfy room. They also seem to always be upgrading the place as they have put in high speed internet cables on top of the already fast WIFI they have. I have heard the location is a bit out of place for some people but hey for all that you get, NO where in the bay can you get this type of service, quality, and price... Check it out and see for yourself...

Room Tip: All the rooms are nice, I like to stay close to the front
  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank H0telmaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PacificInn, General Manager at Pacific Inn of Redwood City, responded to this reviewResponded 24 August 2017

We appreciate you taking the time to write a review about our hotel. It is pleasing to hear you had such a positive experience during your one stay with us. We look forward to serving your future lodging needs.

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Reviewed 14 July 2017

I loved the room with the King Size bed and jacuzzi. The interior design was nice and upscale despite the reasonable price. I loved the fact that you can get as much popcorn and nachos (with hot cheese and jalapenos) from the office at all hours. Oh and coffee from there as well. its nice too that breakfast comes with the room.

The only thing I didn't like was the supreme lack of flexibility when it comes to check out times. I also didn't like that the front office reps didn't seem to coordinate with one another such that when one person promises something, the other can completely ignore it. It was a bit of a struggle for a moment there but overall I was pleasantly surprised at how nice and comfy it was.

  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Acsah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PacificInn, General Manager at Pacific Inn of Redwood City, responded to this reviewResponded 17 July 2017

Hello Acsah, thanks for staying wit us. We are glad you enjoyed your stay with us and hope we can better serve you in the near future. We appreciate the feedback!

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