I have eaten at the airport Freshii several times and it has been good. This morning I ordered an egg bowl and it took forever to be served and when it was, it was ice cold. The staff didn’t apologize and took forever to heat it up. It was still cold. When I told the guy at the counter he said the microwave was broken and there was nothing they could do. Still no apology or explanation as to why they knowingly sold food that they could not heat. I asked him if he could put the contents of the bowl in a tortilla and warm it on the grill. He grudgingly did so for about 30 seconds. Surprise! Still cold. I told him that the service was poor and the least he could do was apologize. No response. Amazing.
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