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Reviews (183)
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All reviewscal expofull kitchenpenthouse suiteyogurtsmall living room areaelliptical machinesofa bedbreakfast and happy hourrestaurants and shoppingpool and jacuzzirooms are spaciousthe bed was super comfortablewaffle makervolleyball tournamentevery staff membercalled the front desklaundry room
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Reviewed 17 March 2018

The front desk staff was great. The staff that provided breakfasts were very efficient and pleasant. The location for my travels to areas near Sacramento was excellent. Shopping and Movie Theater are across the street. Would be a great place for families as the rooms have room for stretching out and relaxing. The pool was a great draw, the Wifi was great with good service. Parking is free. The exercise room is in an outside building with 1 ellipticle and 1 treadmill which was not as convenient but I appreciated them having one.
The manager was very helpful and accommodating when I asked questions and enjoyed free breakfast. He made banana smothies for us one morning which was a treat.

Room Tip: Rooms are homey and positioned in different areas of the property. My room was very nice and spotless.
  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Jeri Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph D, General Manager at Residence Inn Sacramento Cal Expo, responded to this reviewResponded 21 March 2018

Good Evening!!! I am very happy to hear the staff at the Residence Inn Cal Expo was able to provide you with Service So Memorable during your stay. It's always great to receive positive feedback such as yours. We are really excited you were able to enjoy the hotels complimentary hot breakfast buffet, and that you enjoyed the hotels complimentary Wi Fi and parking. The hotel is located in a great area and is very accessible to several restaurants and shopping outlets. Once again, thank you for the positive feedback. We truly hope we will have the pleasure of having you here again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018

Perfect for families & groups with 2 queens, a sofa bed & a kitchen. Bed is a little too soft but sofa bed was amazingly comfortable! Bathroom is no frills. Shampoo, conditioner & soap for toiletries. Kitchen w/ dishwasher, full size/clean refrigerator, microwave, dishes, utensils, dish liquid, dish towels - very complete. Extra front door closet space. The suite's seating/lounging area not compromised. Still had a desk, dining table, couch, pull out ottoman and all up-to-date. Plenty of outlets to charge devices & good indoor lighting options. The lobby is inviting w/ great seating area. Great breakfast menu options & delicious too! Always on the ball to replenish. Friendly front desk customer service for easy check-in & check-out. Very quick in responding to room requests at any time, better than 4-5 star hotels! Ideal location near large shopping complexes. Convenient to interstate highways. Near downtown & dining areas, about 15 min. Property layout gives a resort feel. Fitness room small w/ only 2 exercise machines. There's a pool but no jacuzzi. Overall great experience & reasonable pricing. Will consider again.

Room Tip: Breakfast was plentiful & delicious. Hotel staff quick to respond & resolve.
  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph D, General Manager at Residence Inn Sacramento Cal Expo, responded to this reviewResponded 9 March 2018

Good afternoon!!! Thank you for taking the time the inform the Residence Inn Cal Expo about your most recent stay. Feedback such as yours is invaluable for monitoring our operations.

I am glad to see the staff was able to make your stay a memorable one. It's always great to hear positive feedback. We are excited to hear you enjoyed our all suite style hotel rooms with full kitchenettes, and all the amenities that came with your stay. Once again, thank you or the positive feedback. We look forward to having you here again soon with us.

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Reviewed 20 February 2018

The room was nice. When we tried to turn on the TV, it wouldn't go on. I called the front desk and the maintenance guy showed up quickly and when he couldn't get it to work, he got a bigger one from another empty room. Very quick service to our request. Breakfast was good - better than normal for a hotel breakfast. Enjoyed the full kitchen. At $116 it was a good deal.

  • Stayed: February 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank WaysideTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph D, General Manager at Residence Inn Sacramento Cal Expo, responded to this reviewResponded 22 February 2018

Good afternoon! Thank you for taking the time to inform the hotel about your most stay at the Residence Inn Cal Expo. I am very excited to hear you enjoyed the hotels all suite style rooms with full kitchenettes, and that you were able to enjoy the hotels complimentary hot breakfast. I deeply apologize for the issue you encountered and the inconvenience caused to you during your stay. I am glad the Engineer was able to resolve the issue for you in a timely matter. Once again, thank you for taking the time to leave the hotel feedback. Feedback such as yours is invaluable for monitoring our operation.

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Reviewed 5 February 2018

This is a comfortable property and the people are very friendly. It was well-priced. The staff is friendly and welcoming. The rooms are spacious and clean. The bed was very comfortable and the bathroom was clean. Check-in was very good.

Room Tip: Call ahead and make sure you get what you want.
  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph D, General Manager at Residence Inn Sacramento Cal Expo, responded to this reviewResponded 7 February 2018

Good afternoon! Thank you for taking the time to leave your feedback in regards to your most recent stay at the Residence Inn Cal Expo. Feedback such as yours is very valuable.

I am very glad to hear you enjoyed your stay and that the staff was very friendly. It's very nice to hear positive feedback such as yours. I will be sure to share the feedback with our employees at our daily huddle. I am excited to see your room was clean and that check in was very good.

Once again, thank you for the positive feedback. We truly hope we will have the pleasure of having you here again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

Check in was quick and easy. The front desk agent was also going to walk us to our room but we found the map very helpful. Loved the variety of breakfast that was provided. Kitchen was fully equipped. Only downfall was that the water in the shower was cold and there is limited parking for the great amount of rooms the hotel offers.

Room Tip: Easier to find parking all the way in the back.
  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph D, General Manager at Residence Inn Sacramento Cal Expo, responded to this reviewResponded 7 February 2018

Hello! We really appreciate the time you have taken to inform the Residence Inn Cal Expo about your most recent stay. I am glad to see you enjoyed your check in and were able to find your room with our property map.

We are excited to see you were able to enjoy our complimentary full hot breakfast buffet and the other amenities the hotel had to offer. I apologize for the issues you encountered and the inconvenience caused to your during your stay. I will be sure to follow up with the proper staff to ensure similar situations do not occur in the future.

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