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“Great place but excessive pet fee”

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Homewood Suites by Hilton San Bernardino
Ranked #1 of 33 Hotels in San Bernardino
Certificate of Excellence
Reviewed 20 July 2016

Newer hotel, nice furnishings, roomy suites, decent breakfast & very clean. But, watch out for the $125 non-refundable pet fee. It's not a deposit like most hotels charge. Fee is for your entire stay so it's reasonable if your staying several days. However, way too much for a one night stay.

Room Tip: Very quite on 4th floor
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  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank 319lelap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 - 147 of 309 reviews

Reviewed 18 July 2016

Staff friendly and helpful.
Room was clean and equipped to anticipate our needs.
A good experience. A/c wonderful. Good parking. Coffee offered all day. Hubby liked that plus fruit available all day.!!!

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 623jacquelynf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2016 via mobile

Stay was great, staff is awesome bed super comfy as usual, that's mainly why I stay at hiltons. They charge for breakfast which was a bit disappointing considering what your paying for the room but it's a nice custom breakfast with plenty to choose from and one day I was stuck on calls and they delivered to my room which was great!! Bar and bar staff is great and stay open pretty late even on weeknights. I felt very safe as well which is important in that area. I've stayed at other hotels near by and didn't get that same feeling.

Stayed: June 2016, travelled on business
Thank K6128OLsarahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2016

All the staff were welcoming and professional. Greeting the other guest with enthusiasm was genuine. The digital check-in was flawless. The guest room was clean and comfortable. The breakfast was outstanding with a good variety.

  • Stayed: July 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Kenneth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2016

Accommodations were wonderful and I hated to leave! The staff was kind, friendly, efficient, and eager to assist me in a crisis. The room was clean and inviting, and I hope to return someday under better circumstances. Thank you!

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank pep2016512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton San Bernardino

Address: 885 E Hospitality Ln, San Bernardino, CA 92408-3506
Phone Number:
Region: United States > California > San Bernardino
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 33 Hotels in San Bernardino
Price Range: S$186 - S$444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Bernardino 3*
Number of rooms: 108
Official Description (provided by the hotel):
Our brand new Homewood Suites offers a great extended stay option in the heart of San Bernardino's business and commercial district. This all-suite property offers easy access to the mountains and beautiful Southern California beaches. Each suite offers fully-equipped kitchen, complimentary WiFi and a separate living area. Guests also enjoy the outdoor pool and complimentary breakfast each morning. ... more   less 
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