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Reviews (331)
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All reviewsbasketball courtfull kitchensized refrigeratorliving roomwould highly recommend this hotelhome away from homecomplimentary breakfastgreat hotelperfect staygreat amenitiessoccer tournamentbreakfast staffnice breakfaststaff was very friendly and helpfulwaffleswould definitely stay here againclean hotel
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31 - 36 of 331 reviews
Reviewed 23 December 2017

Used Hotel because close to VA Hospital. I always use my silver card and didn't know to the last minute that I was in need of a hotel and also had a Service Dog with me and even brought his bed. He is completely trained and never barks and is house broken but would have liked a room on the first floor.

  • Stayed: December 2017, travelled solo
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2017 via mobile

Hotel itself is newer and clean. No complaints about our room which had a king bed, sofa bed, & kitchenette. Front desk staff was friendly. Breakfast plentiful.There is a barbecue that guests can use on the patio. Kids liked the basketball court. Costco and some restaurants nearby.However, on Saturday night there were people standing right in front of the main entrance openly drinking bottles of beer, & that shouldn't be allowed by the hotel.There were groups of young adults bringing cases of beer into the hotel. Also groups of young adults just lingering about on the property, which seemed a bit questionable to me.

Stayed: December 2017, travelled with family
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Homewood Suites by Hilton San Bernardino, responded to this reviewResponded 20 December 2017

Dear James L,

Thank you for your review of our Homewood Suites San Bernardino. We are so glad to hear that you enjoyed our friendly staff and wonderful amenities that the hotel has to offer. Our apologies, however, that your stay was negatively impacted by the actions of other guests. Please be assured that your comments will be shared with my team to ensure that this was an isolated incident. If you should return to the area, we do hope you will consider visiting us again!

Kind wishes,
Hilary A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

We enjoyed most everything about the hotel except the mattress. It was very uncomfortable and we ended up putting the Hide a Bed Mattress on the floor. The social hour at night was nice to grab a bite and drink before heading up to the room. We would definitely stay there again with a mattress change.

  • Stayed: December 2017, travelled as a couple
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank crssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2017

I would highly recommend this hotel and stay again myself. With any hotel ensure the room is clean before you completely settle in for your stay. I did fine a few scattered black hairs about 1-2 inches long dried stuck on the shower walls and dry stickiness on the dining table. Everything else appeared neat and clean. Not anything that would make me not come back

  • Stayed: December 2017, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank jasmith1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Have never stayed at a Homewood Suites before but after this stay i am looking forward to staying again. The layout of the room and the comfort of the room and facility was great. The hotel was very clean and the staff was very friendly and helpful. The breakfast staff continued to stock any items that where low or out. Very helpful . Thank you!

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 435robino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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