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Reviewed 14 November 2016

Well, it really is near the airport. This was convenient coming in late at night as I was, but given that I came in late, I wasn't really thrilled with the ridiculous amount and frequency of noise. The hotel is literally at the (north) end of the runway, so once the daily flight schedule cranks up, which happens at about 6am, you're not getting any more sleep... planes will roar by every 2-3 minutes. No thanks to that.

The staff were friendly and helpful, and the room seem clean and relatively updated. The air conditioner was one of those below window units and just as noisy as any of them. The only strategy there is to crank it, get the room where you want, turn it off, and hope it stays there.

Like all hotels in the Bay Area, this one is not cheap, but at least the others are quieter.

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank SeattlePaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6273GM, Manager at La Quinta Inn & Suites San Jose Airport, responded to this reviewResponded 18 November 2016

Dear SeattlePaul,

Thank you so much for staying with us and taking the time to write your review. I was happy to see the high marks for the staff and accommodations. It is a shame that your found our property a little too convenient as far as proximity to the airport is concerned. I hope your visit went as planned and trust the trip home was a safe one.

Happy Holidays,

Peter F

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Reviewed 10 November 2016 via mobile

Bedrooms are spacious and fresh. Air conditioning is not too noisy. Good coffee maker in the room. Complementary breakfast is a plus, but the selection of items is a bit on the cheap side. Good WiFi. Airplane noise is moderate. Receptionists were super in the evening, a bit rowdy in the morning. So, a convenient place if you are in the area. Consistent with the hotel chain image.

Stayed: November 2016, travelled on business
Thank pieroinusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa D, Front Office Manager at La Quinta Inn & Suites San Jose Airport, responded to this reviewResponded 13 November 2016

We are so pleased to hear that you enjoyed your room, the WiFi and our Customer service. It is our goal to provide you with a clean comfortable room at an affordable price. We look forward to seeing you again in the near future.

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Reviewed 8 November 2016

Stayed here based on reviews. Definitely did not meet expectations. The area around the hotel didn't feel safe. The parking lot was not well lit.

The first room that I was given didn't look like it had been cleaned or occupied in months. Heavy dust, dirt, and spider webs everywhere and the door wasn't even located in a main corridor of the building but opened off the parking lot in the very back of the second building. The door didn't close properly. It felt creepy and not at all acceptable or comfortable for a single traveler.

Asked for another room, it was cleaner and in the interior corridor of the second building but still was dusty in spots and had a musty smell. There were dead bugs on the floor under the sink. The cleanest thing in the room appeared to be the bed at least. Dingy gross feel to the room. Not at all comfortable.

Checked in late after a long drive and had early flight, so no management was available. Front desk attendant in the morning provided contact information for the manager and stated that they would respond quickly. Contacted management after stay via email. No response and no follow-up. Very disappointing that my experience wasn't even acknowledged. I will not stay here again and cannot recommend this establishment to anyone.

  • Stayed: October 2016, travelled solo
    • Value
    • Location
    • Service
Thank MNTraveler013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6273GM, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this reviewResponded 9 November 2016

Dear MNTraveler013,

I am very sorry about your stay experience and the lack of response to your concerns. I do not remember seeing anything left for my follow up and would certainly have replied to an e-mail of such a nature. I would ask that you resend your original correspondence to me so I can address these matters directly.

Peter F

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Reviewed 1 November 2016

We were headed to Maui and have stayed at this location several times. The staff is always VERY friendly and accommodating. The newly updated bar area was a great place to grab a drink and watch the MLB playoffs before heading to bed. The breakfast is hot and tasty with several options and if you leave before breakfast (6am), they will give you a "To Go" breakfast with a granola bar, fruit, yogurt cup, and a water. The free shuttle to/from the airport is convenient as well. We'll definitely continue to stay here!

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa D, Front Office Manager at La Quinta Inn & Suites San Jose Airport, responded to this reviewResponded 4 November 2016

Thank you so much for the great compliment. We are so pleased that you had such a great experience. We look forward to seeing you and your family soon.

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Reviewed 1 November 2016

This is not a bad place to stay if you have an early morning flight and you want to be close to the airport. Its so close the planes fly right over you at takeoff. The area has a little to be desired. I wouldn't feel safe walking outside at night. The room itself was very nice, and clean. Spacious shower with shampoo and lotion. The bed itself was heavenly. I hadn't slept that well all week, and if able, I would have stayed in all day. All in all not a bad hotel, I feel its just not a great location.

  • Stayed: October 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank catfishmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa D, Front Office Manager at La Quinta Inn & Suites San Jose Airport, responded to this reviewResponded 4 November 2016

Thank you so much for choosing La Quinta for your stay. We appreciate your business and look forward to seeing you again in the future. We pride ourselves on providing a clean comfortable place for our customers and are glad we were able to accommodate your needs.

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