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Reviewed 28 April 2022

I’m kind of disappointed that hotels are milking this fake pandemic situation by not servicing the rooms daily. It’s been 2 years of this farce, lets move on. Seems like we are getting less for a lot more money.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Traveler234239
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacey Molino, General Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded 3 May 2022

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely, Stacey Molino General Manager Best Western Plus Royal Oak Hotel

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Reviewed 28 April 2022 via mobile

What a fantastic place to stay. The grounds are very nice with sparkling pool. Ultra clean - immaculate rooms, complimentary happy hour lounge, hot coffee, complimentary hot breakfast- we enjoyed chatting with Ruben as he was very attentive

Room tip: Plentiful parking. This destination lodge is a fun place to stay. With all the amenities imaginable Around the corner from Madonna Inn.
Date of stay: April 2022
Trip type: Travelled with friends
Thank Navigator49260434949
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacey Molino, General Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded 3 May 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely, Stacey Molino General Manager Best Western Plus Royal Oak Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2022

We thoroughly enjoyed our stay mid week! The breakfast was lovely, the room was very clean, and the evening hospitality with Brittany and Janelle was a lovely bonus! We loved the complimentary finger food, drinks and karaoke! What a great way to meet people and socialize in a laid back environment! We would definitely choose to stay here again!

Date of stay: April 2022
    • Location
    • Sleep Quality
    • Service
Thank Leipzig1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacey Molino, General Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded 23 April 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stacey Molino General Manager Best Western Plus Royal Oak Hotel

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Reviewed 19 April 2022

Overall this hotel was a nice place to stay, and for us it was important that it was pet friendly.They had a good selection for breakfast. Social hour with Brittany and Janelle in the lobby was great!

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank sdelevo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacey Molino, General Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded 3 May 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stacey Molino General Manager Best Western Plus Royal Oak Hotel

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Reviewed 14 April 2022

Really enjoyed our stay here, had drinks and tacos in the evening at the reception, all of the staff were exceptional and the children had fun with the karaoke machine. Breakfast was great with a number of gluten free options and dairy free milk. Nice to have a balcony to sit out on as well.

Date of stay: April 2022
Trip type: Travelled with family
Thank Nicola M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacey Molino, General Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded 19 April 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely, Stacey Molino General Manager
Best Western Plus Royal Oak Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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