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Reviews (527)
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All reviewshard boiled eggspool housebelgian wafflesroom was cleancontinental breakfastmake your own waffleswine countryyogurttrader joe'shot tubswimming poolwould stay here againrestaurant next doornothing fancythe breakfast areamini fridgegreat rate
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68 - 73 of 527 reviews
Reviewed 26 October 2017

We had a room block here for our wedding guests. Lauren, the general manager, was amazing! She was very responsive over email, made sure the rooms were close together and that all of our welcome bags were delivered. The staff was very responsive to our requests, like bringing in extra chairs for hair and make up. The rooms have been recently renovated and are very comfortable. It was convenient to have a larger mini fridge as well to store drinks.
We hosted our wedding rehearsal dinner in the pool house. The less formal environment was perfect because it gave guests a chance to wander around and mingle with each other. The bar minimum to use the pool house is reasonable.They let us cater in food because they have a limited kitchen. Lauren was personally there to make sure that everything went smoothly. It was clear she and the rest of the staff wanted to make sure everything was running smoothly.
We really enjoyed our stay at the Sandman and are looking forward to going back!

Room Tip: ask for a room towards the back
  • Stayed: August 2017, travelled as a couple
    • Location
    • Service
Thank amzau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren B, General Manager at Sandman, responded to this reviewResponded 30 November 2017

Hi Amy & Rob,
Thank you for choosing the Sandman for your wedding celebration. It was a pleasure hosting your group in the Pool Bar for your rehearsal dinner. I am glad you also found the rooms comfortable and the staff accommodating. Congrats on your recent wedding nuptials from the Sandman Team. We look forward to welcoming you back in the future!
Thank you,
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

Quiet, clean, friendly staff. Room was a nice size, comfortable. Had a problem with my door one morning and someone was there to fix it in 10 minutes. The dining area was small but adequate for my visit; limited items, but there is a restaurant next door.
Traveling alone, I felt safe on this property. I would stay here again.

Stayed: September 2017, travelled solo
Thank Quilter46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

recently renovated & nicely updated rooms incl. comfortable beds and new room furniture + large fridge & LCD TV. Large heated pool with jacuzzi and tastefully decorated pool bar. Rooms and grounds are very clean. Very friendly staff.

Room Tip: rooms in the back are very quite
  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank Steffen_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren B, General Manager at Sandman, responded to this reviewResponded 22 April 2018

Steffen_01
Thank you for the five-star review! I am happy you liked our recent upgrades, renovated guest rooms, and amenities. The Pool House & Bar was a new additional and I am pleased you were able to visit. We do keep our heated pool and hot tub open year-round so I hope we see you again very soon.

Best,
Lauren Bodsworth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

Room was clean. Lobby staff was friendly. Bed was comfortable. Price was high but figured that was because of the festival in Guernville.
Easy access to the Freeway so I could get to the Jazz and Blues festival easily.

Stayed: September 2017, travelled solo
Thank ldgaines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

An alternative title of this review could be "Good Value for Money". Given that the rate was reasonable in an expensive location, one couldn't expect everything to be perfect. Examples of what I mean by my title are: 1. A great pool and also a pool bar, but after coming back at 4.30 pm from a day at the wineries, the bar was closed. 2. The breakfast was acceptable unless you want a cooked breakfast,(we liked the waffle maker), but disposable plates, knives, etc is not classy. 3. Big room and a good range of TV channels, but with a motel style layout, we were woken early one morning by kids running around upstairs, and by cars leaving at around 5 am the next morning. 4. Internet throughout the property, but the network kept changing from location to location, meaning one had to keep going to Settings.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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