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“Excellent staff in an otherwise older hotel”
Review of Fountaingrove Inn

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Fountaingrove Inn
Ranked #4 of 24 Hotels in Santa Rosa
Certificate of Excellence
Reviewed 9 October 2017

Our two night stay at the Fountain grove inn was very pleasant mostly due to its staff. The hotel is an older building with its charms and drawbacks. The lay out of the building is attractive and it is a low rise. It has a decent restaurant where we had both dinner and breakfast. But the room did not have a good ventilation system. You can choose to use the fan which is noisy and doesn't do much to bring in fresh air or provide adequate circulation. One cannot open windows either. Making up for this drawback is the staff. They are professional and go out of their way to help you. Travis was generous with his time and offered us valuable information. Chris, the concierge, was most knowledgeable about Sonoma and Napa. Thank you for recommending to visit the Ross estate art gallery! A beautiful collection in a gorgeous setting. Overall, we had a wonderful stay at this hotel thanks to its great staff. Well done!

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Mina50952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 591 reviews

Reviewed 7 October 2017

We stayed for three nights over a weekend. The concierge greeted me at the registration desk and was very friendly, informing me of the wine tasting that was scheduled that evening from 5:30-7 (complimentary and in the lobby) and giving me free breakfast buffet tickets for one of our mornings. Our room was close to the lobby but relatively quiet (caution: room 120 seems to be right next to one of the staff closets - we could hear pails rattling in the early morning hours) for the most part. There is an excellent restaurant just across the parking lot - Equus, a steakhouse - and we enjoyed a breakfast and a dinner there (see review for Equus). The hot tub is outside and we made good use of it on two nights. Would stay here again - quite nice and a very helpful staff.

  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017

3* Fountaingrove Inn
Santa Rosa (north of downtown)
It must have been very nice fifty years ago; dated
Friendly reception desk
Minimalist gym: 2 treadmills, 1elliptical, free weights with dangerous weight rack, tv
Rooms are strangely configured, nice TV, but clean and well-maintained, have mini-frig, Keurig coffee maker
Free wifi
No elevator to second floor! Can’t believe it is ADA compliant.
Has Equus Restaurant steak house that has Happy Hour M-F 3:30 – 6:30

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Rosquete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Front desk, Chris was AMAZING! So personal and so professional; always a smile. Nikia was super helpful and took care of us right away. At the bar, Eric was the bomb! Such an amazing personality; super sharp and took care of us real well. He reminded us of Diana Ross' son, Evan Ross . . . totally looks like him. Such a nice young man! Sean at the restaurant was very courteous and took amazing care of us. Professional and courteous. My overall KUDOS goes to the ladies in housekeeping and the gentleman who takes care of the gym. What an amazing, friendly staff. Overall experience: A+++++++++++++++++++++++++++++++++++++++++++++++++++

  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Ginita59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

I only stayed for a night. The room had a mildew smell like housekeeping wiped down the counter in the bathroom with a sour rag. I called the front desk to ask if someone can come by to freshen up my room, but housekeeping left for the evening. Besides the smell the bed was very comfortable and was not noisy, but for the price I paid ($171) I would stay somewhere else.

Stayed: September 2017, travelled solo
Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fountaingrove Inn

Address: 101 Fountaingrove Pkwy, Santa Rosa, CA 95403-1777
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Santa Rosa
Price Range: $191 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fountaingrove Inn 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
In the late hours of October 8, 2017, Fountaingrove Inn | The Steakhouse @ Equus fell victim to the devastating fire in Sonoma County, and guests were subsequently evacuated. At this time we are unable to conduct business in any capacity. As we have more information we will post updates. Our thoughts and prayers are with those affected by the tragic fire. -Justin Hayman, General Manager ... more   less 
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Also Known As:
Fountaingrove Hotel Santa Rosa
Fountaingrove Santa Rosa

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