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1 - 6 of 61 reviews
Reviewed 8 July 2021

Room was ok. a lot of restaurants within walking distance. Had to pay in cash for a deposit. Couldn’t use my credit card for the deposit. Had to pay an ATM fee to get cash. Parking was a little tight. Other then that I got a good night sleep.

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank azveteranexpress2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 September 2020 via mobile

this is the worst hotel i have ever been in my life! in the middle of a pandemic and with such dirty rooms !! they should pay more attention to their cleanliness! the rooms smell like marijuana and they deny it! I work in a best wester and nothing to do with this dirty hotel !!

Date of stay: September 2020
Thank tativaca53
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2020 via mobile

A very pleasant stay I highly recommend this place very quiet and the staff was very nice and hospitable also very good rates. It was quiet, what I like the most is that the staff were very nice people.

Date of stay: July 2020
Trip type: Travelled solo
Thank M6283KYseanb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tina M, General Manager at SureStay Hotel by Best Western South Gate, responded to this reviewResponded 13 July 2020

Hi M6283KYseanb,

Thank you very much for your kind review and recommendation. We are delighted that you enjoyed your stay and appreciated
our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon.

Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

Although a budget motel, we enjoyed the stay. The staff are very helpful and friendly and any problem we had were sorted out very quickly. Very comfortable and quiet. A large shopping centre is within walking distance. Would recommend it

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank hughw977
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at SureStay Hotel by Best Western South Gate, responded to this reviewResponded 23 January 2020

Hi Hugh W.,

We are overjoyed to discover the positive impression we made with our service and hospitality. It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort, and convenience have been successful.

Thank you and we hope that you choose our hotel again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2020

This is an older (dated) hotel but very clean. Check-in staff was super-awesome, super-helpful and friendly. Very comfortable bed, high pressure shower with plenty of hot water. Fast wifi, and TV worked great. Fridge, but no microwave or coffee-maker in our room. Minimal breakfast, just mini-pastries, oatmeal and bananas, to take the edge off morning hunger, but walk to The Pancake House literally right behind the hotel for a delish breakfast or early lunch, reasonable priced. Lots of quick restaurants within a couple minutes drive. We felt very safe in the area. Good budget hotel, great value.

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Velta S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at SureStay Hotel by Best Western South Gate, responded to this reviewResponded 21 January 2020

Hi Velta S,

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are happy to have met your expectations with our friendly services, amenities and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services, so we are aware of the areas we can improve and adapt to our guest's many different needs. We hope to impress you during another visit with every level of service, thank you for sharing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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