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“Service could be better ”
Review of Hotel Focus SFO

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Hotel Focus SFO
GreenLeadersBronze level
Reviewed 25 May 2017 via mobile

We had a good rate (despite the fact that parking is charged an extra 12USD + tax), so it suited us fine, but the place isnot worth what it asks for at full price. The toilet was running in our room and the coffee machine not working. We asked for bith things to be fixed, but nothing happened for 3 days (and no explanatory note or other message was received). It is very noisy, the breakfast room is way too small for all the people. However, the place looks new and recently renovated. It is clean and spacious. Staff is pleasantly multicultural and smiling, even though a bit too quick and impersonal in dealing with you. I would recommend the place for one night before a flight, but suggest avoiding it for longer stays.

Stayed: May 2017, travelled as a couple
Thank Elena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDM, Manager at Hotel Focus SFO, responded to this reviewResponded 1 June 2017

Dear Elena C,

Thank you for your review, we greatly appreciate your feedback as it helps us improve for future guests. Please accept our apology for the inconvenience you experienced during your stay. At Hotel Focus SFO we strive for the best customer service possible and it seems we fell a bit short during your stay. We hope you will give us another try in the future.

Kind regards,
Hotel Focus SFO

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36 - 40 of 59 reviews

Reviewed 23 May 2017

Clean room and common area. Comfortable bad. Quiet room, and comfortable bed. A bit lower than 3* hotels, and some touch up or renovation would improve the appearance, but if you are not fussy, you have a decent hotel for a better than average price in San Francisco. I order some food from a restaurant in the area (plenty of choices) at a good price and was very tasty. Breakfast offer by hotel is quite poor and is only carbohydrates.Plenty of parking, but hotel charge $12+tax/day for parking. Anyhow, I consider overall a good choice, I would come again if I'm not on high budget and would recommend to other.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank uhim64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDM, Manager at Hotel Focus SFO, responded to this reviewResponded 1 June 2017

Dear uhim64,

We are delighted to hear you enjoyed your your stay, our rooms and our newly remodeled common area. Thank you for your comments, we will be sure they are given to the appropriate managers. We look forward to your next stay with us.

Warm regards,
Hotel Focus SFO

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Reviewed 17 May 2017 via mobile

The manager George was fantastic: super helpful , kind as well as generous . I would highly recommend this hotel to anyone wishing to stay close to SFO at a great hotel ! Close to the airport this lends to a superb choice of hotel for any business traveler and families alike on vacation.

Stayed: May 2017, travelled solo
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDM, Manager at Hotel Focus SFO, responded to this reviewResponded 22 May 2017

Dear Laura C,

Thank you for your wonderful review! We are thrilled you had a fantastic experience at our hotel. We hope to welcome you back again soon!

Kind regards,
Hotel Focus SFO

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Reviewed 15 May 2017

This very nice hotel in South San Francisco is right next to the airport (rental car return) and shopping areas. We spent one night in those good and quiet rooms with a very nice bed and well adjusted air conditioning. Some very friendly receptionist welcomed our small group and requested unnecessary 12 $ for parking over night. In our motel in Marina District it was for free even after checkout. *thumbs down

  • Stayed: May 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Thorsten A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDM, Manager at Hotel Focus SFO, responded to this reviewResponded 1 June 2017

Dear Thorsten A,

We are delighted to hear you had a nice stay with us. We understand parking in San Francisco can be quite expensive, which is why we do charge a small fee. We apologize our parking fee was a surprise to you. Please be sure to check our specials on our website as we do have a Parking Package available now. Thank you for your comments, we greatly appreciate them. We hope to welcome you back again soon.

Warm regards,
Hotel Focus SFO

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Reviewed 12 May 2017

I spent 3 nights at the Hotel Focus in SF while at a conference. There was a issue with my billing but the hotel took care of all of it. George (the Assistant GM) was especially helpful and personally called me to let me know the issue had been cleared up and to make sure I was satisfied. The hotel was clean and safe and the staff was very courteous. Its a no frills hotel but their customer service was far and above what I would've got at a fancier hotel.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Service
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDM, Manager at Hotel Focus SFO, responded to this reviewResponded 22 May 2017

Dear Tom W,

Thank you for your review and your recent stay at Hotel Focus SFO. We are happy to hear you enjoyed your stay and our very courteous staff. Please accept our apology for any inconvenience the billing issue may have caused, we are pleased to know George took care of it for you in a very timely manner. We hope to welcome you back again soon.

Kind regards,
Hotel Focus SFO

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Additional Information about Hotel Focus SFO

Address: 111 Mitchell Ave, US 101 / Bayshore Freeway at South Airport Blvd, South San Francisco, CA 94080-6006
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in South San Francisco
Price Range: $129 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Focus SFO 3*
Number of rooms: 116
Official Description (provided by the hotel):
Located just a few minutes north of the San Francisco International Airport, Hotel Focus SFO is your newly renovated (March 2017), convenient, tech-savvy, and eco-friendly place to stay. International and domestic travelers to the Bay Area will find the hotel a great resting spot or starting point for your San Francisco Bay area visit. The hotel is located near Bay Area attractions and businesses, activity centers, and transportation. Casual and business travelers will enjoy the free Superfast Wi-Fi, IMediaCast panels for your smart devices, and charging stations in each guest room. Long term parking and free airport shuttle are available to park and fly from SFO. Free Continental breakfast is provided and rooms feature satellite TV with HBO, seating area with work desk in all rooms, satellite TV with HBO, tea and coffee-making facilities and free toiletries. A concierge service is provided to help guests navigate the area. A 24-hour front desk, free coffee in the lobby, coin-operated laundry room, airport departures/arrivals board in the lobby, and vending machines are also available for guest convenience. The Golden Gate Bridge is 30 minutes’ drive away and downtown San Francisco is 11 miles from the property.” ... more   less 
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Also Known As:
Vagabond Inn San Francisco Airport (North) Hotel South San Francisco
Motel 6 San Francisco
South San Francisco Motel 6
South San Francisco Motel Six
Motel 6 South San Francisco
Motel Six South San Francisco

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