I want to start of by saying Christopher at the Front desk was phenomenal. Up until last year I have been a front office manager for 2 different 5-star boutique properties and I have to say, the service My fiance and I received from Chris goes beyond Forbes 5 star, 5 diamond standards....
The Pros: The Suite we rented was spacious and beautiful with 2 fireplaces. The views of the ocean. The wine reception was charming. The breakfast in Bed was fantastic! we were able to enjoy a delicious breakfast out on one of our patios in our very cozy bathrobes. The hotel itself is very charming and romantic with a cape cod meets California kind of feel. Being a former Santa Barbara native, I have to say the hotel is perfectly located right of the 101, 5 minutes from Coast Village road and 15 minutes from State street. Chris was fantastic. So accommodating and pleasant, He even helped me with my reservation before I checked in.
Cons: The hotel is literally right of the 101 so you can hear traffic all the time. The room cleanliness was B-. Found hair and a large spider in my bathtub... The dark haired Front desk woman was not accommodating. I arrived at 1 pm to the hotel on my anniversary weekend and asked to check in after a 2 hour drive from LA and was told If we wanted to check in we'd have to pay a fee? I didn't mind that much as I was able to show my fiance around the area while we waited for it to be 3 pm, but the next day I came down in my bathrobe asked for an HOUR later check out when the hotel was EMPTY and the same girl explained that I would have to be charged.. Kind of a bummer on our anniversary weekend to have to wait to check in then be rushed out...
All in all, the stay was great, Chris is wonderful and the B & B itself is quite charming. Id recommend staying here if you are looking for a low-key, romantic weekend.
- Official Description (provided by the hotel):
- Property Amenities: Air conditioned, fireplaces, private bath w/Jacuzzi tubs, refrigerators, Cable TVs w/VCRs/DVDs, radios, clock, instant hot faucet for coffee/tea, ceiling fans, canopy beds w/pillow top mattresses, telephone in room and baths, voice-mail, balcony or patio in all rooms. Complimentary full breakfast, afternoon wine and hors-d'oeuvres, evening dessert, and turn down service. Friendly staff ... more less
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- Also Known As:
- Inn On Summerhill Hotel Summerland