My sister works for the Marriott so she was able to get us a great rate for our Two night stay....We arrived after 2AM in the morning and the paper-work that was needed to get the rate had not been sent to the hotel prior to check-in....The receptionist said they will charge us a higher rate for the 1st night but when the paper-work arrives, they will adjust it to our proper rate.....The paper-work was faxed over early the next morning (5 hours after our arrival) and the GM (the card I picked up at the front desk said her name is Kim Johnson) would not give us the Friends and Family rate for the 1st night, only the 2nd night.....What a crock of horse dung.....AC In the room didn't work, the bed slide to the middle and the workers never cracked a smile (because in my opinion, they don't get treated by their employee's like FRIENDS AND FAMILY and the guests are the ones who must deal with the un-happy-ness.....We will Never Come Back.....and if you are a friend or family....STAY AWAY......FRIENDS AND FAMILY NOT ALLOWED HERE....
- Official Description (provided by the hotel):
- Our newly renovated all-suite hotel is within minutes of Apple, Google, SAP, Hewlett Packard and other major Silicon Valley tech headquarters. We offer comfort, convenience and affordability with free hot breakfast and complimentary Wi-Fi for each guest. Whether you're traveling for business or pleasure, we've got you covered. ... more less
- Reservation Options:
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- Also Known As:
- Towneplace Suites Sunnyvale- Mountain View Hotel Sunnyvale