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Novotel Sydney Olympic Park
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Reviews (1,328)
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All reviewsolympic parkanz stadiumroom servicespa bathbuffet breakfastupgraded to a suiteacross the roadtrain stationsporting eventsenjoyable staycoffee machinegreat rooman upgradethe air conditioningfantastic locationcomfy bedcar parking
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130 - 135 of 1,328 reviews
Reviewed 25 January 2017

A nice offering from Accor's mid-range section.
Hotel is aging, but they've managed to keep it quite nice.

Got the suite which comes with a small kitchenette, balcony, and a massive tub.

No on-site pool, but free-entry is provided to the olympic swimming venue, with the massive kid's waterplay feature - around 150 metre walk.

A few restaurants downstairs, but you'd really want to go to Lidcombe (one stop away from the train station across the road), to sample the local Korean food scene.

Perfect place to base yourself for concerts, sporting events etc.

Got a very nice surprise for the little one celebrating her birthday, in the form of cakes/fruit platter.

Very happy with stay.

  • Stayed: January 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this reviewResponded 31 January 2017

Dear Max M,

Thank you for sharing your comments regarding your recent stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team, who I am sure will be very pleased to hear your family enjoyed their stay, and the little one had a great birthday!

We hope to see you again soon, and trust your next visit will be as pleasant as the last.

Sincerely,

Megan Kessell
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2017

We had fantastic service, allowing us to park in carpark when we got there early to see Apia tennis. Breakfast was awesome, beds are very good to sleep in, only gripe is small fridge full of there products & no room to put anything in.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Donsfamily2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this reviewResponded 31 January 2017

Dear Donsfamily2015,

Thank you for taking the time to share your recent experience at Novotel Sydney Olympic Park. It is a delight to read your comments regarding your recent stay for the APIA tennis. We are very pleased to hear we met your expectations, and hope your next visit will be as pleasant as the last.

Warm regards,

Megan Kessell
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2017

Always nice to stay there. But our room was dirty when checking in and the bathtub was quite dirty which was disappointing when I was going to have a shower.
Other than that. It was great. Just wanted to let you know

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank andrewmX4274XG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this reviewResponded 31 January 2017

Dear andrewmX4274XG,

Thank you for taking the time to share your recent experience at Novotel Sydney Olympic Park. It is always a pleasure to receive feedback from our valued guests. I am pleased to hear you enjoyed your stay at the hotel.

I am very sorry to hear of the experience you encountered with your room being dirty upon check in. This is certainly not up to our usual standards, and I will follow up with our housekeeping team regarding this. If there is anything further you wish to discuss, or if you are able to provide any further insight into the matter please contact me on h2732-dm@accor.com. I would really appreciate the opportunity to hear from you regarding this matter.

Warm regards,

Megan Kessell
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2017

We stayed here over the new years period. We found the train network between the hotel and CBD fairly straight forward (the only trick was finding the platform to Olympic at Lidcombe Station as it was poorly signposted). Our room was clean, modern and more spacious than comparable hotels. The bed was comfortable, the appliances are new, staff were friendly and there are several choices for dining in the immediate area. As an added bonus, you can open the windows meaning the rooms stay well ventilated.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 20de17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this reviewResponded 31 January 2017

Dear 20de17,

Thank you for sharing your recent experience at Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback from our guests. I will pass your comments on to our team. I am sure they will be delighted to hear you enjoyed your stay over the new years period. I hope you allow us the opportunity to welcome you back to the hotel in the near future.

Sincerely,

Megan Kessell
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2017 via mobile

Stayed for two weeks in December on business. No fuss hotel, friendly staff and reasonable facilities and rates. There are good option for eating out for dinner in and around the hotel. Well served by train and Uber.
Staff were all friendly and very helpful.

A busy hotel - popular with tourist buses.

Join Le Club and get free wifi.

I will be staying there again.



Stayed: December 2016, travelled on business
Thank davide61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this reviewResponded 31 January 2017

Dear davide61,

Thank you for taking the time to share your recent experience at Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback from our guests. We look forward to welcoming you back to the hotel next time, and trust your next stay will be as pleasant as the last.

Regards,

Megan Kessell
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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