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Residence Inn Los Angeles Westlake Village
Certificate of Excellence
Reviewed 24 November 2016

We stayed in this Marriott brand hotel for at least 4 times in the last 2 years. The hotel was clean and staffs were attentive. They provided free buffet breakfast to the guests and had some variations in the choice. They have a pool table and computers and printers easily accessible to guest.

The neighborhood was safe and with quite a few restaurants. Small shopping outlets were nearby and COSTCO and Target were only 2 minutes away by car.

The only thing was the air conditioner sometime got very noisy and may wake u up .

Room Tip: Get a room near the elevator. It could be a long walk if the room is in the middle of the hallway.
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  • Stayed: August 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank W6815LHandrewl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this reviewResponded 28 November 2016

Hello W6815LHandrewl,

Thank you for taking the time to let us know about your recent stay. I am glad to hear that you were able to enjoy the amenities and had a chance to explore the area. We hope to see you the next time your travels bring you to the area.

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24 - 28 of 230 reviews

Reviewed 25 October 2016 via mobile

Typical Marriott property and I love the suite and the size of the room. The corridors are a little strange and hard to find your room. But I do like it a lot. Nice to have breakfast included. Conveniently located off of 101.

Stayed: October 2016, travelled on business
Thank McFerrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this reviewResponded 25 October 2016

Hello McFerrid,

Thank you for taking the time to let us know about your recent stay. We hope to see you again the next time you are in the area!

Thank you.

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Reviewed 19 October 2016

The suite was spacious,clean, and well-equipped. The furniture was very comfortable. Breakfast was pretty good too, with a decent variety of options. The food delivery service options were fantastic and offered a wide variety of choices. Convenient location to the highway.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Service
Thank Alicia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this reviewResponded 19 October 2016

Dear Febgrl77,

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

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Reviewed 17 October 2016

We stayed here just for one night, passing through. The decor in our one bedroom unit seemed very dated, and in our unit the bedroom was so small it was difficult to walk around the bed without bumping into the credenza. On a positive note, the room and public areas were very clean and the staff at the front desk was very friendly and professional.
The breakfast was uninspired. Overall, understanding this is geared for long-term stays, I am glad we we only spent one night.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank blubs99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this reviewResponded 18 October 2016

Dear blubs99,

As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities.

Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we hope that you choose to stay with us again on your next trip to the area.

Thank you.

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Reviewed 12 October 2016

We "lived" here for two weeks as part of a corporate relocation. We had the one bedroom unit which was more than sufficient to give us a place to stay while we transitioned to our new home. The kitchen is fully stocked with all kitchen items you would need so there's no need to eat out all the time. The separate bedroom is admittedly a bit tight but having a physically separate room with a door you can close made it feel like much more than a hotel room. We were just down the hall from the coin op laundry which was an added convenience. The stay included complimentary buffet breakfast each morning which was pretty decent. The location is great and there are stores and restaurants adjacent to the hotel.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank mboileau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this reviewResponded 18 October 2016

Dear mboileau,

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Residence Inn Los Angeles Westlake Village and we hope you choose to stay with us again whenever your travel needs bring you back to Westlake Village.

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Additional Information about Residence Inn Los Angeles Westlake Village

Address: 30950 Russell Ranch Rd, Westlake Village, CA 91362-7365
Region: United States > California > Westlake Village
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Westlake Village
#4 Business Hotel in Westlake Village
Price Range: $225 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Marriott
Westlake Village Residence Inn

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