I stay at a lot of Marriott properties and this one specifically 3 years in a row for my daughters tennis camp. This recent stay however was simply horrible. The cleanliness of his hotel was disgusting. I was given a room where the sheets had not been changed a dirty washcloth in the bathroom, a broken window that a piece of plastic had been taped to it and a broken lock. I was there for 10 days and my room was not serviced for 2 with no explanation. I was there for 6 days before it was even vacuumed. The laundry room was almost not usually it was so filthy. Chinese Food was spilled in the floor which I called about and instead of cleaning it up it was literally swiped to the side and part of it stayed in the corner from Saturday till Thursday when I finally complained. Will not be staying at this location and would not recommend!!!! Disgusting and horrible horrible customer service. Disappointed Marriott customer!!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and TripOnline SA so you can book your Residence Inn Los Angeles Westlake Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Los Angeles Westlake Village Hotel Westlake Village
- Residence Inn Westlake Village
- Marriott Westlake Village
- Westlake Village Residence Inn
- Westlake Village Marriott