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All reviews lobby and pool area breakfast spread within walking distance natural wood beautifully appointed rooms set the tone working fireplace french laundry napa valley yogurt omelette bar great property each morning we loved our stay second floor guest rooms charming town
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Reviewed 3 January 2018

Our first visit, we were booked at Villagio and were moved to Vintage due to renovations. Hotel was pretty and fresh and very clean, enjoyed the holiday decor in the lobby as well. Great breakfast daily, too cold to use the pools but looked inviting. The room was spacious, as well as large spa like bathroom. Especially enjoyed the fireplace and the "firebag" to light every night. Wish there had been a chest of drawers, I would have liked to unpack, and the bed side tables were just not big enough and inconvenient. Only problem we had was there was an alarm in the area of our rooms ( were there with several friends) that kept going off at 11 pm. I think they finally fixed it the final night of our stay. Great location - so convenient to great restaurants in Yountville! only 2 block walk to The French Laundry!

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank homazoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 January 2018

Hi Homazoma,

Thank you for taking the time to share your experience with us and other discerning travelers. We are so pleased to see you enjoyed the property with your group of friends.

We will address the storage space in the rooms; thank you for highlighted this issue.

We hope you'll return when it heats up to enjoy the pool area this summer!

Warmest Regards,

Kirk Figgins
Director of Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

Our first time in Yountville and this hotel made it memorable! Regardless of the awful reviews....We stayed in room 813 loft room with king bed. Fireplace and balcony.....yes there was limited storage space but that was my only issue. Staff is great and accomodating. We used the outdoor jacuzzi as well. We felt the buffet was Perfect! Wonderful healthy options and fireplace setting. We actually hit their gym as well. It was small but got the job done every day! We loved the ability to walk to dinner/lunch each day. Christmas music playing outside and all of the holiday decorations around town made it so enjoyable! We will be coming back to Vintage House probably once a year!

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank trhea50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 December 2017

Good morning,

Thank you so much for taking the time to share your experience! We are happy to hear you felt comfortable and cared for, and we are so glad to know you’ll come back!

Don’t hesitate to reach out to us if you need anything.

Warmest,

The Estate Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017

The remodel leaves a lot to be desired. In reading all of the reviews there is one common thread. Lack of cabinet space. The bathroom has NO space to put your tolietries. The The bedside drawers are of inferior quality and the bedside lighting needs work, as it is hard to have just a reading light on. In fact what we did is just unscrew some of the bulbs that were not needed for reading. Buffett was very good and the staff was good. But hell of a lot of money for what is provided.

Room Tip: check out several rooms before agreeing to one, as some have been modernized, which is not necessary better.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 December 2017

Good morning,

Thank you for taking the time to share your feedback with us so we can look at more ways to elevate our guests experience. We understand the bedside lighting isn’t great for everyone, and we’re going to be installing a better option for readers.

We do hope you’ll come back if you return toYountville.

Warmest,

The Estate Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

This is a difficult review to write because it seems more like an eulogy for the Vintage Inn. We knew things had changed before arriving, but it was still a bit of a shocker. Gone is the warm, comfy, French country atmosphere. Instead, it's a very stark and sterile lobby area. Staff is friendly and helpful, but the hotel is "cold" in its appearance. Gone is the elaborate buffet in the morning with sparkling wine. Gone are the made to order omelets. The buffet is actually quite good, but not equal and there is more seating area than before. We heard an employee stating the Mumm sparkling wine was gone because they did a survey and guests said they had enough wine tastings in the valley. I don't ever recall anyone being forced to drink the sparkling wine, but maybe I missed that. The rooms are also rather sterile. Natural wood finish has been painted white. Bed is not as comfortable - my wife experienced back pain all week. Plus, it sounded like there was a plastic cover on the beds. Storage in the room is lacking and required using available drawers in multiple areas to unpack. The in-room safe sits on the floor of the closet - UNATTACHED to anything. Put your valuables in and they can just take the whole safe. The place has the appearance of a senior design project for a college. May look good, but is not really functional. Many lights are on dimmers, but the bulbs only really work if set on high. The bulbs flicker strongly at a comfortable light setting - almost strobe like - and enough to induce migranes or seizure if one is subject to them. They now have a $25/day "resort" fee - really??? This is a hotel with a pool, not a resort.

We have stayed at the Vintage Inn for about 30 years. We will not be back to Vintage House.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
6  Thank cheng31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 December 2017

Good morning,

Thank you for taking the time to share your vast experience with Vintage Inn and the changes you have felt with the new property.

We never intended to push away such loyal guests like you, but rather are trying to enhance the product and experiences we offer. We know change is difficult, and we expected some negative comments about the complimentary omelets and sparkling wine, but that doesn’t make your review easy to read, by any means.

We are still aiming to provide the most value within Yountville with the complimtary breakfast, WiFi, wine tastings on Fridays and Saturdays, and more, but understand your decision to not return. If you have a change of mind, we’d love to welcome you back.

Warmest,

The Estate Management

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Reviewed 19 December 2017

Room were nicely done however there was a lack of storage space meaning dressers and place to unpack with that being said there should have been two luggage racks to work from. The bathroom was nice but also lacking in towel bars and places to hang the lovely robes provided.

Room Tip: ask for the quieter rooms located in the interior property away from roadway
  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MICHAEL J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 December 2017

Hi Michael,

Thank you very much for taking the time to give us this feedback. We are taking all of this into consideration when looking at how to provide a better experience for our guests.

We appreciate your comments and look forward to serving you again!

Warmest,

The Estate Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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