We normally stay in Hilton’s We can. (Gold Member)This was the worst hotel we ever stayed.
Normally we get breakfast and coffee included as gold member -not here- we told tough luck restaurant was closed, but I could buy coffee over there at Starbucks- no cookies the Double tee advertises, no Valet parking as advertised. I was told park your car downstairs in parking garage($15 but not on web site)
-got garage NO carts as told had to drag luggage couple trip by hand. Garage had never been cleaned in????? - elevator from garage had dirt from months of wear and tear. Room carpet was FILTHY stained, drain in tub did drain as it should, rest of room uncleared. No maid service -when we went to ask about new towels we were told go up to our room and call back down to front desk- how stupid. When we call the Hilton 800 number to complain we were on phone for hour on hold gave up. Good luck - when we spoke to General manager told us tough luck and walked away. TV did not work first two days.More
- Free Wifi
- Free parking