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Traveller rating
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All reviews double tree valet parking warm cookies restaurant staff breakfast buffet valet service breck sports main street rooms are large front desk staff hotel shuttle mini fridge ski shop in town free shuttle ski trip ski boots
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46 - 51 of 2,135 reviews
Reviewed 12 May 2021

We normally stay in Hilton’s We can. (Gold Member)This was the worst hotel we ever stayed.
Normally we get breakfast and coffee included as gold member -not here- we told tough luck restaurant was closed, but I could buy coffee over there at Starbucks- no cookies the Double tee advertises, no Valet parking as advertised. I was told park your car downstairs in parking garage($15 but not on web site)
-got garage NO carts as told had to drag luggage couple trip by hand. Garage had never been cleaned in????? - elevator from garage had dirt from months of wear and tear. Room carpet was FILTHY stained, drain in tub did drain as it should, rest of room uncleared. No maid service -when we went to ask about new towels we were told go up to our room and call back down to front desk- how stupid. When we call the Hilton 800 number to complain we were on phone for hour on hold gave up. Good luck - when we spoke to General manager told us tough luck and walked away. TV did not work first two days.

Date of stay: May 2021
  • Trip type: Travelled on business
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Review collected in partnership with DoubleTree by Hilton
3  Thank andrewcB3967RO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 April 2021

$40 for guest parking with no valet service is ridiculous. Didn’t let me know hot tubs were closed for the season before stay when ski season is going to stay open until may 31st. Pillows absolutely sucked.

Date of stay: April 2021
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Review collected in partnership with DoubleTree by Hilton
2  Thank smz66lake
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 April 2021

Rooms were large abd clean. Adequate for my family. Although very full, they seemed short staffed and slow to respond to needs like ice, towels, toilet paper, etc. All staff was kind and eager to please. “Alpine view” was somewhat gross with dirty roof just off the balcony with tossed food trash of previous guests, and even a dirty diaper.

Date of stay: April 2021
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Review collected in partnership with DoubleTree by Hilton
Thank catbrug
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 April 2021

Great location for skiing. Parking was convenient. Staff was friendly and very accommodating. Late check out allowed us to enjoy our last day of skiing. Thanks for making our ski vacation exceptional!

Date of stay: April 2021
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Review collected in partnership with DoubleTree by Hilton
Thank Brian H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 April 2021

Hotel is great location to the ski lifts. Great to have ski rental in hotel. Staff is very nice and room was clean. Parking spots are too small and expensive to park there. Elevators are very slowly and took the stairs many times. I'd stay there again because of the location and ski rental shop being in hotel.

Date of stay: April 2021
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Review collected in partnership with DoubleTree by Hilton
Thank Leslie W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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