Had 2 rooms here for 2 nights. Upon check-in I was informed the property had no A/C. It wasn’t broken, they just didn’t have it. Was not able to cancel reservation and move to a better property. Rooms were 89 degrees when we went inside. Front desk said open windows and put a fan in there to cool off the room. Got down to 75 degrees in the middle of the night, but went right back up to 85 the next morning. Felt like we were camping.
Restaurant was closed, Starbucks was closed. Had to order pizza and wait over an hour and a half. Front desk said we could get free coffee and muffins in the morning, but we came downstairs at 9 am the next morning and was told they were out of muffins but has free coffee. Who wants coffee in an 85 degree hotel room??
Worst Hilton I have ever stayed at. Making me question my rewards membership with this chain. I’ve stayed at hotels in 2nd world countries that had A/C and food available. Hilton needs to unload this property before people unload them.More
- Free Wifi
- Free parking