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24 - 29 of 2,137 reviews
Reviewed 25 July 2021

Tired accommodations-very much needs to be updated.
We were there 3 days and halls were not vacuumed and garbage in halls were not picked up.
No air conditioning-front desk said most hotels in Breckinridge were not air conditioned??
Value for price paid was just ok-we do expect more from a DoubleTree.

Date of stay: July 2021
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
Thank Zippitydoda11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 July 2021

At no time during booking was the property represented properly. No air conditioning. Charged for parking was not in hotel description or extra fees.
No canceling available and not friendly. Narrow window opening and had to use floor fans for air movement.

Date of stay: July 2021
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Markdcauley
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 July 2021

Everything was dirty. Not we’ll kept. You can have an old hotel and keep up with it, so it’s clean and still enjoyable. This was NOT that hotel. They gave us a credit daily for food or whatever. We used it one day on sandwiches. They were the worst $9.00 sandwich ever with literally one lousy piece of meat on a thick hoagie roll. Terrible.

Date of stay: July 2021
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank jpcphillips
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 July 2021 via mobile

We only stayed 2 nights are were gone most of them time. There is no ac even thought their website states there is. There was 2 small portable ac units but really didn't help much. I never could get a hot shower. Over all cleanliness needs major attention. Room was ok but hallways, garage, elevator and other common areas have stained and torn carpet, smells, and just pain dirty and old. I considered finding a new place to stay but our trip was short and we were hardly ever in the room. I gave 2 stars instead if 1 because front desk staff was really helpful and polite. Wont stay here again and won't recommend.

Room tip: Don't go during summer, no ac
Date of stay: July 2021
Trip type: Travelled with family
2  Thank brenda8545
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2021 via mobile

Wow, this hotel needs major help. Where to start.. the rooms do not have ac unlike the description says, so in the summer your room is hot. The staff said just open the windows and it helps but it did nothing seeing as most rooms have a view of a big wall that blocks the air flow. Tiny bathroom, like can’t hardly turnaround. Dingy dark rooms, never once did we have room service. We asked repeatedly only to finally have a big trash bag of towels show up at the door. Trash was never collected for 5 days! Carpets are disgusting and some halls smell of urine. Stains and broken door trim are everywhere, there is one elevator in this huge place, then you have to walk a bunch of dark dingy halls to the other single elevator to get to floors 8-10. The staff is nice but not sure how much they see the floors of the hotel. Super sad to come to such a beautiful place expecting for the place you stay ( especially if it’s a Hilton) to be such a rundown heap. The hotel needs a complete renovation. I do not recommend

Date of stay: July 2021
Trip type: Travelled with family
1  Thank bootsie82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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