Stayed for half a week with my husband to celebrate his birthday with some skiing. In short, we found it well worth it and wished we had stayed longer. Great room, location, and staff. We would have had more time to take full advantage of the property. TMI below….
- A text arrives a few days before arrival reconfirming the reservation and providing some check-in details including their dog policy. We didn’t bring our pups with us but love that it is an option. Also, communication via text? I love it! It comes in handy multiple times later.
- Texted to try and arrange something nice in the room for said birthday. There is no room service but had options at the ready. My text was last minute and I thought some of the other options were promising. Regardless, the staff had something noted and ready. They are really great people.
- Valet and staff were ready to bring our bags up and loaded our ski gear into lockers on arrival
- The room comes with lockers!! On the plaza level!! Walking to the Quicksilver Lift was quick
- Room (Alpinist ADA) was exactly as described. There is more than enough room for the yoga mat provided. Layout was great for keeping grit out of main area. It’s a critique from other reviews that there are no drawers or closets. This is true. I am a pack it away as I use it type of girl and did not find this to be an issue. There was a lot of open shelving and hangers for airing out gear which was the bigger concern. There was also a critique from other reviews that there is no turndown service. Things may have changed. There looked to be daily housekeeping but an option for turndown (signaled with a sign in the room) and for fresh towels. This is consistent with what I have seen in other hotels. Hot water maker, mini fridge, humidifier, safe, and hair dryer were all available. There was no microwave. It did not matter to us but it might to someone.
- Along with a lot of other branded items, we were really appreciative of having access to a reusable shopping bag. Hugely useful if you plan on going to the market a few minutes away as they charge for a bag.
- Essential Oil toiletries provided by Gravity Haus smells and works great!
- View from the Alpinist (room 307) looked directly over the plaza with the mountain as a backdrop. Could not ask for a more beautiful view. Privacy and blackout screen was motorized and easy to use.
- Thermostat worked great! I thought to mention this as I saw it as a critique somewhere else.
- Had to go one floor up to get ice as the one I. The floor didn’t work. Blessing in disguise- the one on the floor is right across from our door. Our bathrobe came with earplugs so it might not matter. We didn’t end up using them and had no problem sleeping even with the foot traffic.
- Water bottle filler found on plaza level.
- Took a spill on the mountain a few days in. A text is all it took for extra pillows to be brought to the room before we got back. They were really quick about it. It meant everything to me in that moment that I’d be able to lounge right when I got to the room.
- Layout of hotel/Lobby/Restaurant made it feel like a place perfect for gathering. I wish our stay was longer to better enjoy it. We had spent a lot of time on the slopes but not enough time recovering from it. The gym had classes and high quality equipment. The other guests spoke highly of the hot and cold tubs as well as the onsen area. I would have used an extra night to try the restaurant (menu looked great) but we were on a mission to revisit old haunts.