We stayed one night as part of a short pandemic getaway. We were very impressed with the cleanliness of the room and the amenities which made for a very nice stay. Little touches like a humidifier and Dyson hot+cool fan added to our comfort. The location can’t be beat, with plenty of dining options available just steps away.

We are hyatt residence club owners we rented a 3 bedroom for Thanksgiving week. Its suppose to sleep 8 to 10 i believe but there is NO way. One king room had a murphy bed but there was so much other furniture crammed in you couldn't even fold the bed down, completely useless. Another king bedroom slept 2, 3rd bedroom tiny with 2 twin beds maybe 6 inches between them. We had 7 people and a baby, used sleeper sofa for one, we fit fine but I wouldn't recommend anymore than 7. No housekeeping due to covid, should probably provide a vacuum if no house keeping. Pillows terrible not hyatt quality at all, not even suitable for kids to sleep on they were so flat. Covid cleaning precautions??? One coffee maker still had coffee from the people who stayed before and don't move a chair, crumbs and bottle caps under them. Window in kitchen not functionalble wouldn't close all the way. Front desk staff rude, sorry we were there to ruin your day. Ended up with about a foot of snow.
Must try pizza and wings from erics, anything from clints bakery its all amazing. Get a massage and facial from sol impressions while you're there!

I love this Hyatt mainly due to they having a great 'GM'...General Manager! He runs a tight ship and I love returning here. However, due to covid19, many of the things I have come to enjoy at the Aspen Hyatt have been curtailed (e.g. valet services....cleaning services, front door bellmen drop bags at your door but will not enter the room and put them away for you (bedroom or living room), as in most of my stays. They have eliminated a lot of the flatware & dishes due to covid to minimize the cleaning...etc.). But a great place to stay.