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Michelle H
Powell, Tennessee

Simply Superb!

5.0 of 5 bubblesReviewed 8 Sept 2016via mobile
All of the hotel staff were very attentive and friendly. Romantically tucked away in the rainforest, including a private walkway to Rio Celeste, and free amazing breakfast made this one of our top picks to return to.
Date of stay: September 2016
Trip type: Travelled as a couple
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Gabriela M, Gerente at Hideaway Rio Celeste Hotel, responded to this review
Responded 9 Feb 2017
Dear Michelle,

Thank you for including photos in your review. So happy to hear you enjoyed your stay, service and breakfast. Please come back to the rainforest for another romantic getaway soon.

The Rio Celeste Hideaway Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviewed 8 September 2016 via mobile

    I was very happy with our stay at Rio Celeste Hideaway. The service was great, the staff was friendly and very helpful. I would definetly recommend this great and beautiful hotel. We had the oppurtunity to reserve a hotel personnel to pick us up at the airport who was very friendly and out going (Eddy). He took us to the hotel and even though it was a long drive he made it short with his knowlegde of the area and his positive and outgoing attitude. Once we arrived the hotel was beautiful. Right in the middle of the jungle close to nature but also very modern and comfortable accomodation. The swimming poll was beautiful with three nice jacuzzis and a bar you can swim to. The restaurant offered great food at a very inexpensive price. The rooms were very nice, with a balcony which gives you a beautiful jungle view. Did i mention that there is also a private bath outside of your room with the natural environment of the area. The hotel has also a private trail that leads you to the beautiful blue waters of the Rio Celeste. The trail is exciting too for all of you that love adventure and nature this is a great little trail hike to the river. Also the Rio Celeste National Park is like a 15min hike from the hotel so we hit the road and hiked to the park which was fantastic. The hotel staff went above and beyond with accomadating us with the tours in which would pick you up at the hotel. Oohh and breakfast is free you get a continental breakfast plus your choice of a breakfast plate. I spent my birthday out there so my girlfriend decorated the room without my knowledge and after i returned from one of our tours we noticed that the hotel staff added to her decorations making the surprise much more appealing. I've traveled the world and been to so many places and Rio Celeste Hideaway tops the charts for me. Thank you soo much everyone. Pura vida!!! Gracias a todos...Cuarto #26 :)

    Date of stay: August 2016
    Trip type: Travelled as a couple
    Thank worldtraveler760686
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gabriela M, Gerente at Hideaway Rio Celeste Hotel, responded to this reviewResponded 10 February 2017

    Dear Chicalecia,

    We are very happy to hear you had a joyful stay at Rio Celeste Hideaway. Choosing a transfer to the property is a great way to relax during the journey. Many of our guests agree with you that having the trail inside our grounds and the park next to the property makes it wonderful for nature lovers to hit the ground running like you did and choose a short hike or a longer one to the waterfall and river inside the park. We are very proud to have made your birthday celebration such a memorable one. Thank you for your recommendation, and please come again and visit very soon.

    The Rio Celeste Hideaway Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 September 2016

    Getting there: We took the challenging path, through 7 miles or so of rough roads. It's doable with an SUV and I've seen a couple of normal cars attempt. What's challenging is not so much the steepness of the road but rather there are a lot of large rocks sticking out. I wouldn't attempt this road in a normal car, but I think technically it's probably doable. There's also a longer and easier path to get to the hotel (check the hotel website for directions.)

    The river: We went to the park first. Yes, the river gets gray-ish during times of downpours, but we had mostly sunny skies. Although the hotel has a path that leads to the river, the park views of the river's waterfall and other volcanic features (keep walking past the waterfall) were far superior to the small piece of river you could see from the hotel path vantage point.

    The grounds: The resort is lush and pretty, with flowers adorning tropical foliage. However, besides the path to the river (how many times would you really trek it?) and a swimming pool, I'm not sure what else there is to do there. I'm not faulting the hotel, but unless a tropical vegetation vacation is what you're looking for, I wouldn't stay for too long based on my personal preference. Having said that, the hotel is only a mile or so from the national park, so it's a great stopover after a long day of hiking.

    The staff: The staff at this hotel exhibited some of the best customer service I have ever come across: polite, charming, intelligent. They answered all my questions, were extremely flexible, and one of them even sat with me for 20 minutes to suggest other places in Costa Rica I may want to visit. Truly incredible.

    Date of stay: September 2016
    Trip type: Travelled as a couple
    Thank BocosTravels
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gabriela M, General Manager at Hideaway Rio Celeste Hotel, responded to this reviewResponded 17 September 2016

    Dear BocosTravels,

    Thank you so much for taking the time to write such a detailed review. The feedback is very important to us and helpful to future guests. We are happy to report that the road to access the property is being worked on, and it should be an easier drive by the end of the year.
    The trail that leads to the river inside the property allows you to swim in the Rio Celeste River if you’d like, and we certainly agree that the hike inside the Tenorio National Park is not to be missed! You can visit the Teñidero, where two rivers carrying different minerals meet creating amazing colors once mixed and reflecting the sun´s rays. The waterfall is spectacular as well, and the smells, sounds of the forest is mostly appreciated with the help of a guide. Their trained eyes can help you see and identify the unique flora and fauna of the park.
    There is much to do in the area surrounding our property. You could have a different activity planned every day of the week, including rafting, hiking, white-water rafting, birdwatching, hot springs and more. Of course, your stay may be as action-packed or relaxed as you like, and lounging by our pool, enjoying spa treatments or just reading a book at your balcony while listening to the forest are options to enjoy.
    We are delighted to hear that customer service was exceptional at Rio Celeste Hideaway Hotel! The continuous training and time invested in our employees combined with Costa Rican hospitality have paid off, and it is very gratifying to hear.

    We look forward to seeing you again soon,

    Gabriela Mora and the Rio Celeste Hideaway Hotel Team


    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 September 2016

    We stayed at the hotel for one night so we could hike up to Rio Celeste. I would recommend staying here at least 2+ days and taking the guided hike to Rio Celeste. The staff here is very very friendly and welcoming... we absolutely loved Gustavo. The rooms were very clean, the jungle shower was cool and the food was great. Most definitely going back and taking the kids to see all the nature.

    Date of stay: January 2016
    • Trip type: Travelled as a couple
      • Location
      • Rooms
      • Service
    Thank mmontanaa19
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gabriela M, General Manager at Hideaway Rio Celeste Hotel, responded to this reviewResponded 17 September 2016

    Dear Montana H,

    It is wonderful to hear from you! We do agree that a stay at Rio Celeste should ideally be more than two nights. This because there is so much to do inside our property and in the surrounding area visitors could have a different activity planned every day of the week, including rafting, hiking, white-water rafting, birdwatching, hot springs and more. Of course, your stay may be as action-packed or relaxed as you like, and lounging by our pool and Jacuzzi, enjoying spa treatments or just enjoying the sounds of the forest on your private balcony are also lovely options!
    Gustavo can’t wait to welcome you back as a family, please let us know when that will be so we can take care of all your needs.

    Gabriela Mora and the Rio Celeste Hideaway Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 September 2016

    this is a very small hotel that affords world class service. The entire staff is very welcoming and they take pride in their service.

    The hotel grounds itself are very nice, draped with lush plant vegetation. The rooms themselves are spacious and have all amenities like safe, laundry service, a balcony, and an outdoor shower.

    The beds are not very comfortable to be honest. The mattress is thin and firm. Also, it is no fault of the hotel, but be prepared for incredibly humid feeling in the air if you go in September when we did.

    It does rain nearly every day, but the rain comes and goes within an hour. It's actually incredibly soothing to relax on the balcony and enjoy the sounds of the storm.

    The hotel itself is pretty much in the middle of nowhere, so i recommend that you have activities reserved. we used Onca Tours and they provided transportation and a+ fun tours.

    The hotel is pretty much your only option for food, the menu isnt large but the food itself was very good.

    if you walk in either direction from the main entrance (or if you have a car), you will run into a few souvenir shops.

    You will be very close to the rio celeste river. it is by far the most blue and beautiful water i've ever seen. enjoy !

    Date of stay: October 2015
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank r0bk1983
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gabriela M, General Manager at Hideaway Rio Celeste Hotel, responded to this reviewResponded 17 September 2016

    Dear Rob K,

    Thank you for sharing your review with us and the TripAdvisor community! We absolutely agree with you, due to our location in the midst of a cloud forest, rain is our friend and an almost daily reality at our property, varying depending on the time of year. We are thankful for this rain which allows for such lush green surroundings. Happy to hear you enjoyed the soothing sounds at your spacious casita. There is so much to do inside our property and in the surrounding area visitors could have a different activity planned every day of the week, including rafting, hiking, white-water rafting, birdwatching, hot springs and more.
    Rio Celeste’s color is breathtaking isn’t it? It’s a combination of the minerals settled on the riverbed with the sun’s rays that provides that fairytale light blue.
    We look forward to you visiting us once more very soon,

    Gabriela Mora and the Rio Celeste Hideaway Hotel Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 August 2016 via mobile

    We didn't get to the hotel until 9:00pm. The staff was very friendly and courteous and will go out of their way to accommodate your needs. The rooms are individual bungalows. The room is huge as well as the bathroom which has a outdoor shower as well as indoor with jacuzzi tub. Large balcony looking into the Forrest . Didn't have dinner, but breakfast was decent. Very secluded spot. Loved it !!

    Date of stay: August 2016
    Trip type: Travelled as a couple
    Thank Ivan S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gabriela M, General Manager at Hideaway Rio Celeste Hotel, responded to this reviewResponded 17 September 2016

    Dear ivansP9337NC,

    We are so happy to hear you enjoyed our accommodations! Our casitas are certainly one of our highlights, with their individual decks and outdoor showers. It sounds like you had a very short stay, please come back again. There are enough activities at our property to keep you busy for a week, and of course, you also have the option to be as relaxed as you like, at our spa, Jacuzzis and pools.

    Gabriela Mora and the Team at Rio Celeste Hideaway Hotel

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