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HappyTraveler7661
Minneapolis, Minnesota

Can’t wait to return!

5.0 of 5 bubblesReviewed 2 weeks agovia mobile
Rio Celeste Hideaway is a gem! It is an absolutely gorgeous place that is well run and inviting. The casitas, the beautiful landscaping, the incredible birds and the walking trails are all great. The food is terrific and the team of people that work there is absolutely committed to making your experience amazing.
Date of stay: January 2025
Room Tip: Book some tours with them. Their guides are terrific.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rio Celeste Hideaway Customer Support, Atención al huésped/Recepción at Hideaway Rio Celeste Hotel, responded to this review
Responded 1 week ago
Dear Happy Traveler,

Thank you for sharing your lovely experience at Hideaway Rio Celeste. We are delighted to know you enjoyed the rooms, gardens, and the abundant wildlife surrounding our hotel. We're also thrilled that both our restaurant and the service provided by our team met your expectations.

We look forward to welcoming you back on your next visit to Costa Rica!

¡Pura vida!

Manfred Picado Mora
Guest Experience Associate
Rio Celeste Hideaway Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 2 weeks ago

From frigid Iowa all the way to the posh comfort of Hideaway, the miles were well worth it! The delicious food, the incredible and friendly staff, the most comfortable beds in Costa Rica, the warm inviting pool, all made our lush rain forest vacation excellent.

Date of stay: January 2025
Trip type: Travelled with family
Thank kathleengC4012WP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rio Celeste Hideaway Customer Support, Atención al huésped/Recepción at Hideaway Rio Celeste Hotel, responded to this reviewResponded 2 weeks ago

Dear Kathleen G,

Thank you for your kind words! We're delighted to hear that your visit to Hideaway Rio Celeste met your expectations. It's wonderful to know you enjoyed our facilities, including the pool, restaurant, and rooms, as well as the excellent service provided by our team. We look forward to welcoming you back for another memorable rainforest getaway.

¡Pura vida!

Manfred Picado Mora
Guest Experience Associate
Rio Celeste Hideaway Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We spent 3 days at the Hideaway. The facilities are top rate, beautiful and well maintained but it is the staff that really stood out for us. Everyone was so cheerful and friendly, from our excursion guides (Byron, Justin and Luis) to the service staff. Even the gardener made an extra effort to find me to show us Emma, the local sloth. Cannot say enough good things about this resort.

Date of stay: January 2025
Trip type: Travelled as a couple
Thank Louis B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rio Celeste Hideaway Customer Support, Atención al huésped/Recepción at Hideaway Rio Celeste Hotel, responded to this reviewResponded 2 weeks ago

Dear Louis B,

Thank you very much for sharing your wonderful experience at Hideaway Rio Celeste. We are delighted to hear that our facilities met your expectations and that the service provided by our team, including the guides and gardeners, was to your liking.

Once again, we appreciate your feedback and look forward to welcoming you back to our rainforest.

¡Pura vida!

Manfred Picado Mora
Guest Experience Associate
Rio Celeste Hideaway Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Beautiful and secluded place! Everyone was very friendly! The volcanic experience at the spa was wonderful after a long day of hiking. The night tour with Jostin was great!
The place is a short taxi ride to Tenorio Volcano National Park that the front desk helped us set up.
Breakfast and lunch were good. In our opinion, dinner was the only thing that was lacking although they now have TWO restaurants, Kantala and Mandarina!

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Morgan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rio Celeste Hideaway Customer Support, Atención al huésped/Recepción at Hideaway Rio Celeste Hotel, responded to this reviewResponded 2 weeks ago

Dear Morgan,

We at Hideaway are delighted that you enjoyed the beauty and privacy of our property as well as the warm hospitality of our team. It is wonderful to know that the volcanic experience package at the spa provided the perfect relaxation after your hike in Tenorio National Park (3 minutes drive from the hotel) and that you had a great time on the free evening website tour with Jostin.

Yes, we now have two restaurants with varied menus that you are highly encouraged to visit on your next stay. Kantala our main restaurant and Mandarina the exclusive one with Asian cuisine.

We look forward to having the pleasure of welcoming you back soon for an even better stay!

Rachell Calvo M.
Guest Experience Associate
Rio Celeste Hideaway Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Wow what an experience, this was the beat experience I've ever had at a hotel. First of all the location is beautiful and unique. Once we entered the hotel we we're treated with the nicest and moat helpful staff (how have perfect English). The lobby area is breath taking in it's beauty and while walking around the hotel you feel like you are walking in a trail in the middle of the rain forest. The rooms were comfy , cozy and spacious. We saw a lot of wildlife inside the property itself including a sloth, tree frogs and toucans. There was also so many activities inside the hotel itself, including a great heated pool, nature trails and yoga classes. The food was great and breakfast are always entertaining as you are treated by some local birds and maybe even a monkey. We came with a toddler and a baby and it was great for them. I'm sure I'm forgetting more things we loved about the hotel but you get the point. The only negative thing os that we only stayed for two nights at this amazing hotel.

Date of stay: January 2025
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aviv G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rio Celeste Hideaway Customer Support, Atención al huésped/Recepción at Hideaway Rio Celeste Hotel, responded to this reviewResponded 2 weeks ago

Dear Aviv,

Thank you for sharing such a glowing review of your stay with us! We are truly honored to hear that your experience at Hideaway was one the best you've ever had at a hotel.

Our team takes great pride in providing warm and helpful service, and we’re thrilled to know that you felt so welcomed from the moment you arrived. It’s wonderful that you enjoyed our unique location side to the rio celeste and surrounded by the vibrant rainforest.

We’re also glad your accommodations were comfortable and that you were able to encounter some of the incredible wildlife that calls our property home. Hearing about your enjoyment of our activities, dining, and family-friendly amenities brings us immense joy, especially knowing that your little ones had a great time as well.

We, too, wish you could have stayed longer at Hideaway, and we’d be delighted to welcome you back in the future for an even more extended stay. Please don’t hesitate to reach out if we can assist in planning your next visit.

Rachell Calvo M.
Guest Experience Associate
Rio Celeste Hideaway Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Our stay at Hideaway Rio Celeste was wonderful. The facilities are tastefully designed and decorated, and the staff is very well-trained and attentive. Nelson, the Food and Service Manager, has a terrific group of men and women who make every meal special. We had a relaxing and enjoyable seven-night visit. We hope to return soon.
Bob and Gayle Meyer.

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelerx2_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rio Celeste Hideaway Customer Support, Atención al huésped/Recepción at Hideaway Rio Celeste Hotel, responded to this reviewResponded 2 weeks ago

Dear Bob and Gayle,

Thank you for your kind words! We’re thrilled to hear you enjoyed your stay at Hideaway Rio Celeste and and enjoy the ameneties at the hotel.

It’s wonderful to know you appreciated the attentive service from the staff, and the care Nelson and his Kantala team put into making your dining experiences memorable every night of your stay.

We’re delighted your visit was relaxing and enjoyable, and we would be honored to welcome you back soon with new surpirses.

Rachell Calvo M.
Guest Experience Associate
Rio Celeste Hideaway Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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