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DoubleTree by Hilton Hotel Denver - Stapleton North
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Reviews (1,205)
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462 - 467 of 1,205 reviews
Reviewed 21 May 2016

I believe there was a test being done for the newly finished commuter light rail system. This caused the train whistles to be blown every 20-30 minutes. I slept through the night but the 4am whistle got me. I would call to confirm the whistle test is over before reserving again. Nice, convenient, friendly, & clean.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded 2 June 2016

Good day Jack R,

Thank you for the review! I understand your frustrations with the train noise...I know the City is working on a solution. Thank you for taking the time to share your insight - it is greatly appreciated!


Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2016

My Husband and I enjoyed our stay. Although the hotel was busy and full the staff there made it seem like we were the only guest there. The rooms are very clean and neat. The only thing i did not like is the fact that they are located next to a railroad, but on the flip side they do leave ear buds in your room if you need them . GREAT STAY OVERALL!!

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Alexis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded 2 June 2016

Good afternoon Alexis J,

Thank you for taking time out of your day to share your experience with us. Our #1 priority are our guests - I'm glad we met your expectations and we hope to see you again in the future!


Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2016

Right from the start these guys were helpful. I emailed them as I was unsure about getting their shuttle from Denver International airport. The response was fast and helpful. The shuttle guy was lovely. Then we got to the hotel. Staff at reception and restaurant were extremely friendly and helpful. Rooms were clean. Restaurant food was delicious. We would go back in a heartbeat.

Room Tip: We did hear a train tooting most of the night, but were advised that it was because the railway were trying out a new line/service. It should have stopped now. This is why the lower rating for sleep quality. It in no way reflects the "comfy-ness: of the beds or the location of the room.
  • Stayed: April 2016, travelled with family
    • Value
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Review collected in partnership with Amoma.com
1  Thank Keryn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded 2 June 2016

Good afternoon Keryn K,

Thank you for the fantastic review! Our team loves hearing stories such as yours. Thank you for staying with us and we hope to see you again in the future.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2016

Hotel staff very friendly and helpful. Who doesn't love warm cookies upon arrival?
Room was very clean and supplied with the usual amenities. The hotel shuttle picked us up at the airport and was very convenient. The shuttle is also available to take to several close by shopping areas.
Had an inside room and was told due to the airport train that had just begun running, the outside rooms did have a bit more noise as the train runs close to the hotel.

Room Tip: Quieter rooms would be the inside rooms.
  • Stayed: April 2016, travelled on business
    • Sleep Quality
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    • Service
Thank SHRLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded 2 June 2016

Good day SHRLE,

We appreciate your invaluable insight and thank you for staying with us! We are so happy that you enjoyed your stay, and we hope that you choose us the next time you happen to be in Denver!

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2016

Everything was great. Booked when we got into town so paid more than our budget. But that was our fault. When we called to check for vacancy the woman I spoke to was very accommodating and did everything she could to get us as close to our price range as possible. Overall a wonderful experience.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 803mirandac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded 2 June 2016

Good afternoon 803mirandac,

Thank you for your review. I'm so happy our team was able to assist you and that you enjoyed your stay with us! I hope that you keep us in mind if ever in the Denver area in the future.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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