Absolutely horrible experience at this property. old dated property.
Virtually no elite recognition.
Exceptionally dirty room (wasted 3 suite night certificates to upgrade). On walking in to the room, there was clumps of hair stuck on the bathroom walls. Called front desk to address the issue, they said someone would come to the room to clean it. Housekeeper walked in unannounced and took out the hair from one wall and left, there was still a lot of hair stuck in other places in the bathroom. we showed the front desk videos of the same.
Front desk employees were not emphatic and nor did they do anything to address our concerns there after.
We understand this is covid situation, but there was no offer of free breakfast or anything to eat even for a titanium elite guest.More
- 1 (800) 568-8520
- Free Wifi
- Fitness centre