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Super 8 by Wyndham Durango
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Reviews (540)
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All reviewswafflesbed was comfortablecontinental breakfastdesk clerkclean roomsfridge and microwavenice roomwould stay here againsuper8downtown
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Reviewed 17 April 2018

The. Motel was clean and in a good location. The staff, especially Carmelita, was helpful and friendly. The rooms were fine and the beds comfortable. The only odd thing was the numbering of the rooms but this is a minor thing.

Stayed: April 2018, travelled with family
Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dwane R, General Manager at Super 8 by Wyndham Durango, responded to this reviewResponded 19 April 2018

Thank you for your recent stay and review. We appreciate you noticing the friendly and helpful staff. I will be sure to let Carmelita know about your review. Thank you also for noticing the clean rooms. The easiest way to recognize the numbering of the rooms is that evens are on one side and odds on the other.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

Sloppy caulk in bathroom, hairs on floor, yellow stains on wall by toilet, black mold under toilet rim, threadbare pillows, poor street appeal/lighting, signs everywhere...dont do this, dont do that, "we'll charge you if your dog poops here" signs everywhere. trash on front porch at night, still there in the morning. Hot/Cold knob is backwards in the shower. Dust on all surfaces. Fridge caked with several inches of ice. Air conditioner manufactured in 1982. AC cover falling off, and there was an extra knob sitting on top...in case I needed one, as there were all the knobs in place. Cooling fins in AC caked with ages of dust...thank goodness I did not turn it on. Breakfast: unremarkable in every way. Cheap danish from target. Trash overflowing in dining area, and front porch. Front desk attendant in the morning watching youtube videos as you walk by...never looked up. No laundry bags.

Not an ideal experience, and we generally like Super 8 overall...needs a major facelift/update. I would have given then 1 star, but I slept well.

  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Derek W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dwane R, General Manager at Super 8 by Wyndham Durango, responded to this reviewResponded 17 April 2018

I do apologize for nothing being right with your stay. I am happy that you slept well even with all the issues in the room. I am sure the evening desk clerk would have been happy to have moved you. I am having trouble locating the signs that state a charge for your dog pooping in the wrong spots. I am sorry that the morning front desk person was busy watching videos and was not approachable. We are in the process of doing our annual deep cleaning of all our rooms.

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Reviewed 10 April 2018

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dwane R, General Manager at Super 8 by Wyndham Durango, responded to this reviewResponded 13 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 March 2018

It is a decent motel for the price. Staff was friendly and rooms aren't to bad. Been staying there once a week for 2 years with no real complaints.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank 13nicholasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dwane R, General Manager at Super 8 by Wyndham Durango, responded to this reviewResponded 30 March 2018

Thank you for your recent stay and response. I am pleased that you noticed the staff and will pass that on to them.

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Reviewed 25 March 2018

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dwane R, General Manager at Super 8 by Wyndham Durango, responded to this reviewResponded 27 March 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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