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Reviewed 11 August 2014

I stayed in this hotel for about a week in june. Steamboat springs is a lovely place and this resort is one of the best. Very close to the town and well connected ( the bus stops are right outside the hotel). I had a huge room with the fireplace and a great view on the mountain; it was clean and with all comfort. In the hotel there is a good place to have lunch or dinner (the cabin). There is also a beautiful pool and a big garden.

Date of stay: June 2014
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Alessandro C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keegan W, Guest Relations Manager at The Steamboat Grand, responded to this reviewResponded 19 August 2014

Thank you for the wonderful review of our property. We are delighted to hear you enjoyed your time with us, and we hope to see you again soon!

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Reviewed 10 August 2014

I stayed here last week for a conference. The conference booked and paid for the room, but I have figured out that my room was a studio. It had a cozy and comfortable double bed, a full kitchen with dishwasher, a sleep sofa, a large double bathroom with granite countertop, a sleeper sofa, coffee table, square table for dining/work with 4 chairs, and a spectacular view of the mountain and hot-air ballooning. Everything was immaculate. Before I went, I was interested in what I might need to bring. The toiletries include shampoo, conditioner, lotion, and shower gel. There was Kleenex, extra toilet paper, a good hair drier, hand soap, bath soap, and a packet containing a couple of tiny emery boards, a few Q-tips, and some cotton pads (make-up removers or applicators? I didn't use them.) There was an adjustable magnifying mirror that anyone could get close to. The kitchen provided paper towels, scouring pads, and dish-washing detergent. The freezer was chock full of ice. The kitchen was well stocked with dishes and implements. The in-room coffee was Seattle's Best (very good), and there was a good selection of tea. The bathroom had a heat lamp for after-shower warming, and the shower was a bathtub-shower combination. The kitchen and bath appeared new. Everything was immaculate. There were ample thirsty towels. The bed was very comfortable (pillow-top mattress and 4 pillows). There was extra bedding in the closet, plus an iron, ironing board, and in-room safe. I didn't try the sleeper sofa. If opened out, the room would have been cramped. The air conditioning worked well. You could also open the window. There was plenty of light generally, though you might lack for reading light when in bed (There's a bed-side lamp on a table, but I don't know how well it would work for a book versus an E-reader with its own light source). Housekeeping gave me more attention than I needed. They brought additional toiletries on the second day, remade the bed after 3 days, and replaced towels even though I had hung my towels for re-use. I really appreciated the replacement of coffee packets every day (Sometimes that gets forgotten in hotels.) The only thing I missed in my room was a full-length mirror. Otherwise, though, the bathroom mirror wall was more than adequate for waist-up viewing, and there was another large mirror outside. Wifi was free. The concierge and desk staff were very helpful. We had catered meals, and the dining staff were very eager to please. Unfortunately, other conference attendees did not have as good an experience as I did. It seems other (basic) rooms are not so well appointed, and Housekeeping varies. If you are alone, I really recommend the studio. I was sorry that I didn't get to use the kitchen. If you are a couple, the studio might not work for you due to the small bed. We had limited free time, so the activities around the hotel were enough for us. We took the shuttle to town for a hike one day, climbed the mountain and took the free gondola down on another day, and arranged a taxi to Strawberry Hot Springs on a third. The hotel store had limited hours, but town is really close and both the hotel shuttle and town bus are free. You could also walk to Walgreens (less than a mile away). I did not get to sample the food in the hotel restaurants. There are other restaurants at Gondola Park across the street. I would definitely recommend this hotel for a conference. I'm sure that the studio would also be perfect for a ski week in the winter.

Room tip: Book a studio If you are alone -- particularly if you want to store food and prepare some meals for yourself.
Date of stay: August 2014
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank boston_traveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keegan W, Guest Relations Manager at The Steamboat Grand, responded to this reviewResponded 11 August 2014

Thank you for the outstanding and thorough review of The Steamboat Grand. We hope to welcome you back in the near future!

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Reviewed 7 August 2014

This was our second visit to The Steamboat Grand. We had a unit with two bedrooms, just as we did last time we visited. However, this time the unit had an odd layout. There were two levels, and while the (upstairs) master bedroom had an ensuite bathroom, the bathroom for the other bedroom (located downstairs) was upstairs just outside the master bedroom. The ensuite bathroom had a jetted tub and the unit was very clean. The kitchen was well-equipped and the living area was comfortable. We would certainly stay here again.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank WildWestCouple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keegan W, Guest Relations Manager at The Steamboat Grand, responded to this reviewResponded 11 August 2014

Thank you for sharing your thoughts on our property. As a return guest, we greatly appreciate your patronage, and we hope to see you again soon!

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Reviewed 6 August 2014

I was about to give an "Average" rating for The Grand until I saw they will be replacing the sleeper sofas in the Fall!

If you are booking any time in the near future and anticipate using the sleeper sofa I would make sure to ask if the room has one of the new ones as the current ones are unfit for even a child to sleep on - ask my 11 year old how she felt after one night!

That said, the rest of The Grand is extremely comfortable and clean and the pool is fabulous - especially for the kids!

Don't forget to go across to Gondola Square - even in the summer. There is a really cool man-made creek for the kids to play in.

I would recommend skipping the breakfast buffet in the hotel restaurant. For the price I would say to head into town and check out Freshies, Creekside or Winona's.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JenSBrooks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keegan W, Guest Relations Manager at The Steamboat Grand, responded to this reviewResponded 6 August 2014

Thank you for the wonderful review of The Steamboat Grand. All sleeper sofas will be replaced and installed this fall. We hope to welcome you back this winter so you can try out one of the brand new sleeper sofas!

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Reviewed 6 August 2014

My friend and I were there for the weekend this summer. We were in a basic room, 2 queens and a bathroom. The beds were fine, everything was clean. It was summer and there weren't a lot of people around so it was pretty quiet.

I would imagine that the location would make the high price seem more reasonable during ski season. Other than that, there wasn't anything exceptionally 'grand' about the hotel.

I will say that they need more vending areas. We were way out at the end of one wing near the elevator at the back of the parking garage. The only ice/vending machines were a 10 minute walk back to the center of the hotel where the main elevators are that go down near the pool area. Which is where you have to go to do almost anything.

Also if you'd like to smoke after 10 pm, you have to go out the front door and down the stairs. I don't mind going outside but the only door to the outside near our end of the building wouldn't reopen after 10 pm even with a key card. Also, it seemed silly since our hallway reeked of pot Friday when we arrived & Saturday when we got back after dinner.

Speaking of food, their Poolside Bistro is said to have a 'chef inspired menu', what they mean by that is, chips & salsa, hummus & olives, burgers & brats. The waitresses were very nice though, as were 99% of the other staff we encountered.

Date of stay: July 2014
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Tammy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keegan W, Guest Relations Manager at The Steamboat Grand, responded to this reviewResponded 6 August 2014

Thank you for sharing your thoughts on The Grand. We are more than happy to accommodate guest requests for view, bedding, and room location if you have a preference. Please mention your requests at the time of booking, and we will do our best to accommodate any and all requests. We hope to see you again on your next trip to Steamboat!

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