This is a small hotel with big attitude. I give 5 star because of the customer service!
Great staff, wonderful service! Unfortunately to me, I had to visit the emergency room twice. Both time they send a van to pick me up with just a simple phone call. When I requested a late check out because of the ACL torn, Tom had tried his way to extended my room to 2pm, so I could relax in the room with my foot up while my husband and children could enjoy the mountain.
The location is wonderful. Gondola 1 and all Vail village are in walking distance. Hotel has complimentary ski store service right by the lift. Very nice to have it! Breakfast is good, although a little repetitive after few days. We enjoyed dinner in the hotel, and it is amazing!
Room is average, clean and basic, just as most hotels in a ski village. The turn down service is a nice touch!More
- Free Wifi