I cannot say enough wonderful things about this hotel and the staff there. We were there for a week and were constantly amazed at how great they were. Debbie who works nights was absolutely wonderful and so helpful. Every night I or my boyfriend would go down to get something to drink, plates and utensils for take out we were going to eat up in our room and when something wasn't available they would go out of there way to find it or check to see if they had it. I took my son to the pool a few times and it was always clean and stocked with fresh towels. Parking was always available and check out was smooth and fast. The house keeping staff was always friendly, professional and left our room looking clean and tidy. I can't say enough great things about this hotel. To those in charge please give your staff a warm thank you from us. You made an unfortunate situation, a great way to start the new year!