I would like to take a moment and thank you for choosing to stay with us and for taking the time to write a review regarding your recent stay with us! These reviews are very important to our property as they help us be a leader in the hospitality industry, to grow and learn, and to make sure all of our guests are experiencing the best quality of comfort and satisfaction that can occur throughout their stays.
I want to first apologize about the experiences you had at our property. I would like to know more about these issues in detail so that we can learn from them and see what occurred as this is not our normal appearance and customer service experiences. Please email our General Manager, Tracy Feinstein, at tfeinstein@claremontcorp.com.
Thank you once again for staying with us and we hope to see you again soon! Please email me directly if you have any other comments.
Warm Regards,
Katie Goodsell
Assistant General Manager
Homewood Suites Glastonbury by Hilton
katie.goodsell@hilton.com
8606528111