Reviewed recently and got a whole lot of sarcasm in response which explains the complacent attitude of the manager.
Apparently we had booked at short notice. We booked when we arrived after travelling 9.5 hours. Wish we hadn't booked at all.
When we questioned the food they stated I wouldnt let Roger the manager 🥳 speak, which after him not accepting the food was substandard and he just repeated himself, yes I did ask him to stop and the only way was talk over him. Simply we had had enough of his nonsense.
We left most of the food and in response to our review they stated we had eaten it all. Even the waitresses turned up their noses and apologised when they saw the quality of what was put in the boxes.
You need to look and see what others are doing with takeaway or outdoor service.
Good luck to you in just ignoring the 1 star reviews.