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“Stunning Secret Escape!”

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The Residence Maldives
Ranked #1 of 1 Hotels in Falhumaafushi
Certificate of Excellence
Reviewed 5 March 2017

We booked a week's holiday at The Residence on a Secret Escape discount deal and were really impressed. We've visited the Maldives twice before over the past 10 years (Kuramathi and Moofushi) and had wonderful holidays on both those other islands, but this resort was up there with them. We were attracted to the fact that the deal included an over-water bungalow, and half board, and that there was access to a house reef, as we love to snorkel.
Our water villa number 316 was amazing - a lounge with complementary fruit and sweets, large bedroom with bed view straight out across the lagoon to the reef, huge bathroom with bath for 2 and 2 sinks, and then a separate shower from which there was also a second outdoor shower. There was also plenty of storage with 2 wardrobes in the bedroom and copious numbers of high quality towels and beach towels. Perfect. We didn't opt for a pool villa, and with that wonderful lagoon out front there was no need for it.
Our water villa was in the middle of the southern boardwalk of water villas and faced the sunset and house reef. This seemed like the best location as some other guests we met were envious, mentioning that the sea was very noisy on the north side of the island, and also that the sea was too shallow to swim. They are also currently building a long bridge to the next island, and these northerly villas are close to the start of these works so the view is less than perfect at the moment.
Each villa comes with 2 bikes which although somewhat basic and heavy, are perfect for a leisurely ride down the island, and to and from the various facilities, though its only a 10 min walk down to the dining room along the same sand track. If you don't want to cycle or walk, you can call for an electric golf buggy and they will quickly collect you.
The half board included breakfast and evening meal. Breakfast was a wide ranging buffet, with traditional hot English breakfast items including eggs or omelettes cooked to order, to Indian curries and noodle dishes, then sushi, salad and meats and cheeses, plus pastries and various breads, pancakes, porridge, juices, etc etc! All very tasty and fresh. We then managed most days to last through to the evening, where again there was an excellent buffet. This was themed, and we enjoyed Indian, Asian and Japanese nights particularly. Alternatively there is an a la carte menu if you ask.
Otherwise, you can book the Falhumaa restaurant, perched out over the water at the end of a jetty. This is an additional cost, although you do get a certain value discounted from your meal here. We found the atmosphere there a little sterile and although the food was very good and attractively presented it was still very expensive.
Another option is the Sunset Grill next to the bar which on certain nights has a seafood evening and BBQ. This was excellent - good value for the range of seafood offered which included lobster, crab, prawns and mussels as well as a number of meat options, and it was lovely to dine on the beach.
At lunchtime, if you are peckish, there is a long menu available at the pool bar which interesting dishes and we ate here a couple of times.
Having visited the Maldives previously, we were aware of the high price of food and drink. However it seemed particularly excessive this time, perhaps because of the current poor exchange rate of the pound to the dollar. However we found the price of a basic bottle of wine prohibitive (around 55 dollars before tax) so ended up buying a bottle for our minibar and just having a glass at sunset. Cocktails were around 20 dollars each so we limited ourselves. Suggest if you enjoy drinking that you enquire about a drinks plan, as when we were leaving another couple told us they'd asked about this and they'd signed up. Although not publicised by the resort it seemed more economical if you are likely to have at least 4 drinks a day each. We did feel the resort could to more in this area, such as a happy hour at the bar - this would encourage more socialising and probably bring in more income to them overall. We were also surprised, given the price of trips, that we had to purchase the soft drinks and beer on offer on the sunset cruise - it wouldn't take much to include a couple of drinks in the package.
Back to the positives - the island is attractive, with a lovely jungly interior where fruit bats come in each evening to roost. The turquoise seas are beautifully warm and teaming with sealife. We saw rays and turtles most days from our villa decking, and also dolphins in the distance past the reef on 3 days (but sadly not on the dolphin spotting sunset cruise!). The snorkelling was brilliant - very clear water, plus some interesting coral although like most places these days, there is a problem with bleaching. There is also a vast variety of fish and the odd reef shark for added interest! So do take an underwater camera if you can - a few pics attached.
The Spa was very nice - we had a couples complementary neck and shoulder massage in our package, which was rather robust but good! This kept us entertained on the one wet day.
Service at the resort generally is excellent and all staff are very friendly and welcoming from grounds staff to management. The only slight negative was the bit of a struggle we had getting tea and coffee delivered each morning at breakfast - they would ask what we wanted as we sat down but sometimes it would not arrive, and other times we would be looking for refills but be unable to get attention. Can we suggest that they arrange for a dedicated tea and coffee person who circulates offering refills in order to aid this process. I note a previous reviewer had the same issue.
We would highly recommend this resort to anyone looking for a week of relaxation and luxury in a beautiful environment.

Room Tip: Southerly sunset villas, numbers 310 - 320 are the most ideally located with best swimming and acces...
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  • Stayed: February 2017, travelled as a couple
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2  Thank Roundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundaram M, General Manager at The Residence Maldives, responded to this reviewResponded 14 March 2017

Dear Roundy,

Many thanks for your fantastic review of our resort and sharing with us your memories and experiences on our sunny island paradise.

I am happy to read that you had an enjoyable time discovering our island resort, from snorkeling out from your Water Villa, biking or taking a stroll around the lush gardens, exploring the various food offerings – from the theme buffets at dinner, our specialty overwater restaurant, The Falhumaa to a beach BBQ dinner at The Sunset Grill.

We appreciate as well the feedback and we do have a Happy Hour at The Library Bar for guests. We also apologise for the long wait for hot beverages at breakfast and have started reviewing the order process for a more efficient service. In addition, we also shared your comments for drinks to be included on the sunset dolphin cruise with our Dive School operator as well in order to improve the guest experience.

Once again, we thank you for sharing your review and feedback with us and look forward to welcoming you back in our resort.


Warm regards,

M Sundaram
General Manager

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116 - 120 of 795 reviews

Reviewed 5 March 2017

From the moment we stepped out of the plane into this tiny island the dream began and it was a wonderful way of escaping the stressful world we live in. Everything is pleasing to the eyes the villas,the surroundings,the nature,the atoll but most important the people who make the residence stand out there is nothing better than the staff from all departments to say nothing is impossible but very possible
This stands to be one of the best hotel I stayed and having stayed in five to six star hotels this one is highly recommended.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
3  Thank Nicolas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundaram M, General Manager at The Residence Maldives, responded to this reviewResponded 14 March 2017

Dear Nicolas D,

Thank you for taking your time in sharing your feedback and appreciation of our services of your time on our sunny island paradise.

We are delighted that you enjoyed the excellent services rendered by the team which is an integral part of the service culture here and in line with the brand vision of “The Residence by Cenizaro”.

We look forward to welcoming you back in our resort.

Warm regards,

M Sundaram
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

It's a long way to get here(from the UK!) but it's worth it. The resort is just like the pictures. Beautiful rooms and facilities. Staff very friendly. Food great.
Only downside is the cost of drinks etc and the service charge and tax. $9 for an orange juice and $7 for a small coke. This would be the only thing I'd rate slightly negatively.
Not much to do in the evenings.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundaram M, General Manager at The Residence Maldives, responded to this reviewResponded 14 March 2017

Dear Daniel B,

We are most delighted that you had found the journey from the UK worthwhile and that you had found paradise here at The Residence Maldives and that you had an enjoyable honeymoon with us.

We have noted your feedback as well with regards to the pricing of drinks and will be looking into this with our Food & Beverage team. An activity schedule is provided in the villas for guests to participate in various activities from karaoke to movie nights in the evenings.

We once again thank you for choosing to stay with us and hope to have the pleasure of welcoming you back to the resort.


Warm regards,

M Sundaram
General Manager

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Reviewed 25 February 2017

Paradise in every way , well worth the extra hour long internal flight. Staff couldn't do enough to make holiday special. Choice of food great, but if you weren't happy about what was on offer, the chefs would be happy to make something you would like. Great house reef teeming with ocean life, while Dive team were more than happy to help and advise. Bicycles available were bit wobbly and heavy, but fun none the less. There were always buggies available if you didn't feel like walking.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
2  Thank 885alan2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundaram M, General Manager at The Residence Maldives, responded to this reviewResponded 14 March 2017

Dear 885alan2017,

Thank you for sharing with us your review on TripAdvisor and are most delighted to hear that the team had gone the extra mile to make your holiday a special and memorable one.

We take great pride in customizing all experiences for our guests and I am pleased to note that you really enjoyed the services provided by our staff all across the resort.

We thank you once again for choosing to stay with us and hope to have the pleasure of welcoming you back to the resort.


Warm regards,

M Sundaram
General Manager

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Reviewed 24 February 2017

The second time that I take my daughter abroad,She like it very much.Everyone is so nice to us .I really appriciate the chef there ,they could prepare food specially for my daughter when they found that she did not eat the food displayed.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
3  Thank zhaowei2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundaram M, General Manager at The Residence Maldives, responded to this reviewResponded 14 March 2017

Dear zhaowei2017,

Greetings and thank you for sharing with us the lovely mother-daughter bonding time you had at The Residence Maldives.

We take pride in customizing the experiences for our guests and are most delighted to learn that you and your daughter enjoyed your holiday very much.

We hope to have the pleasure of welcoming you and your family back again.


Warm regards,

M Sundaram
General Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Residence Maldives

Address: Falhumaafushi 2088
Region: Maldives > North Huvadhu (Gaafa Alifu) Atoll > Falhumaafushi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Falhumaafushi
Price Range: $784 - $2,213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Maldives 5*
Number of rooms: 94
Official Description (provided by the hotel):
The Residence Maldives is a world away from reality. This private island resort is anchored in one of the planet’s widest and deepest atolls, its sugary white sands lapped by sapphire blue waters, its pristine reefs the exclusive playground of its privileged guests. All 94 luxury villas lie on the beach or over the water, their traditional Maldivian architecture enhanced by anything from dedicated butlers to private pools. Dining is an international affair overlooking the Indian Ocean, The Spa by Clarins the only one you’ll find in the entire Maldives archipelago ... ... more   less 
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Also Known As:
The Residence Maldives Falhumaafushi

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