We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Skyscanner.com
Vio.com
StayForLong
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (143)
Filter reviews
143 results
Traveller rating
39
35
21
24
24
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
39
35
21
24
24
See what travellers are saying:
Selected filters
Filter
Updating list...
66 - 71 of 143 reviews
Reviewed 13 August 2016

It was nice hotel Very clean and comfortable room the beds were very comfortable, and the room size was perfect. We really enjoyed our stay. Would definitely stay again. Staff was very friendly. We really enjoyed our stay!!

Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Joe C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this reviewResponded 25 August 2016

Thank you for your honest review. We appreciate the time you spent with us. We are looking forward to accommodating you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2016

This is a clean, very basic hotel I would only advise staying in because it is near a synagogue if you keep Shabbat. Otherwise, I can't think of a reason to stay here, unless you cannot find a better price. The rooms were clean and quiet, though there is a nightclub in the front that might be loud some nights (not when I was there). There is a free breakfast. The staff were helpful.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Michael K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this reviewResponded 25 August 2016

Thank you for your honest review. We appreciate that you took the time out of your busy schedule to share your experience. We hope you will give us the opportunity to improve the quality of your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2016

My partner and I stayed here for one night after attending a concert at Xfinity Theater. It's a shabby-looking place; anyone who insists on a spotless, tastefully decorated room wouldn't be happy here. Reception was borderline chaos, with frustrated guests attempting to cope with a lost reservation and nonfunctional room keys.

That said, our room was quiet and we had a good night's sleep. The water pressure in the shower was poor but the continental breakfast was more than adequate. Although we were told that the reception desk is staffed 24/7, no one was available when we attempted to check out; there was only a sign saying to leave the key on the desk, which left us a bit uneasy. The fee was about $100, which I thought was okay for a no-frills experience.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Dragoslava
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this reviewResponded 24 July 2016


I am sincerely sorry that you weren't satisfied with your stay. The West Hartford Inn staff cares very deeply for our customer’s satisfaction. It is quite unfortunate that we could not have met that requirement during your stay with us; as a result, we would like to offer you a reasonable compensation towards your next stay.

Additionally, the West Hartford Inn is a 24/7 operational hotel. However, there are instances where the Front Desk Clerk may have to leave the front desk for a personal break (bathroom, lunch, emergency call etc.) or to perform other work related duties. The breaks are usually short, but we would not like to inconvenience any guest/s trying to leave. Therefore, we ask that if, there isn't a Front Desk Clerk present, you have the option to leave your card on the desk and go. In a situation where you might need a copy of your receipt for your stay, you may call the front desk office and request for the receipt to be e-mailed or faxed.

I am profoundly hurt that you didn't enjoy your time with us. I truly hope that you will give us the opportunity to make your next stay a fulfilling one. Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2016

I checked into the hotel and was given room 306 - I should start this by saying when I check out I was told ROOM 306 SHOULD HAVE NEVER BEEN GIVEN TO YOU IT WAS NOT TO BE USED.

This room is awful. The city of West Hartford should inspect this hotel. The A/C system is crazy. The bathroom lights (see photo). Ants on the walls, phone. the room was so dirty my socks we black from just walking on the carpet.

The owner know, the city has to know. This hotel should be inspected.

The tall lady working the desk last night could not even communicate, the lady who checked me in the same. I feel for the guy this morning

If this hotel was renovated it is in a very nice location, but today it is TERRIBLE.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Dulak05
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this reviewResponded 8 July 2016

I am deeply hurt that you had such a bad experience at my hotel. I wished you had given me the opportunity to make your stay with us more comfortable. However, I was told that you simply refused to speak with me and you didn't accept any form of compensation that was given to you by a member of my staff. I can assure you that all your concerns were taken care of. I sincerely hope that you will stay with us once more. I am sorry for the inconvenience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2016

The location of this hotel was ideal for what I wanted to do. The room was basic but quiet and it had everything I needed. I didn't find the continental breakfast at the hotel to my taste but I discovered that if I made a five minute walk to Whole Foods I could take advantage of their 'breakfast bar' and also get good coffee. With a little renovating this hotel could be very nice. I enjoyed the view of a quiet tree-lined street from my room.

Room tip: My room on the 4th floor facing the back was quiet
Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank Jean D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this reviewResponded 25 August 2016

We appreciate your honest review. Plans are currently in place to improve the outlook of the West Hartford Inn. We hope to have you as a guest to share in this experience. You are an appreciated guest. We are looking forward to accommodating you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews