The man by the Pool Kenny was so professional. I felt like anything I asked him for he was more than happy to get for me with a smile on his face. Kenny really made my families days by the pool this week so much more enjoyable. It is people like Kenny who you really remember during a trip like this. Even when some guests were being insufferable and rude Kenny gave them whatever they needed with a smile on his face!
The Ritz is a tremendous hotel, but without staff members like Kenny the experience would be as tremendous. I appreciate the level of service and commitment to the guests that the men at the pool this week showed to us.More
- Free Wifi