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“Not as most HIE!”

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Holiday Inn Express Cape Coral/Fort Myers Area
Ranked #3 of 6 Hotels in Cape Coral
Reviewed 23 July 2017 via mobile

Size of room ok, comfortable beds, good service, nice little pool, but the room smells like a humidity problem and the air condition makes a lot of noise. Very clean though, but I have stayed at better ones!
Breakfast very good!

Stayed: July 2017, travelled with family
Thank nabeab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 271 reviews

Reviewed 20 July 2017

The management and staff were willing to go above and beyond the norm for their customers. Rooms are pleasant and clean. Good breakfast in bright and cheery atmosphere. Our room was streetside and seemed a bit noisy through the late evening.

Room Tip: Ask for a room not on the street side. Traffic noise!!
See more room tips
  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ShutterBug44256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

This hotel needs an update badly. It was clean but dated. The room had a fridge and coffee maker. Staff was friendly and efficient. Carpet and beds were warn. I would look else where not time in the area.

Stayed: July 2017, travelled as a couple
Thank PhoenisSunDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 27 July 2017

Hi PhoenisSunDog,

Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our property's overall cleanliness and level of service rendered by our hotel staff members, it is regrettable to learn that you only found our hotel to be at its average best. Allow me to apologize for any inconvenience you may have experienced. Rest assured, we take our guest comments very seriously and always strive to provide a wonderful stay. I have faith in our hotel that they will continue to do their best to improve our amenities and services.

Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future.

Sincerely,

Alvin M.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

As soon as we entered the hotel it smelled of cigarettes smoke - and how ironic the no smoking policy is all over the place. We got to our room and it was super musty and smelly. We didn't sleep well at all due to the loud air conditioner that was rickety and making sounds the entire night! I've stayed at many hotels and this is actually the first time I have a complain, it's been a rough night and I am not rested at all.

Stayed: June 2017, travelled with family
Thank Em C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 21 July 2017

Hello Em C,

Thank you for staying with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the condition of the room, its air condition unit and the smell of smoke. Please accept our sincerest apologies for any inconvenience these may have caused you. Your feedback has been taken into account and will be shared with our staff. We are confident that necessary steps will be made, in order to achieve complete guest satisfaction.

Again, thank you for staying and we hope you give us another chance to show you how great our hotel is.

Best Regards,

John O
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2017

One night stop for us as we were traveling through. Front desk staff was very accommodating and pleasant. Had a nice room with a view. We were able to watch a quick moving thunderstorm come through. The Inn's street had nice sidewalks which was great for walking after the thunderstorm. We ended up eating a Perkins restaurant next door for dinner and then for breakfast. (We don't have Perkins restaurants were we live anymore)

  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank teatimekids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cape Coral/Fort Myers Area

Address: 1538 Cape Coral Pkwy E, Cape Coral, FL 33904-9610
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Cape Coral
Price Range: $165 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cape Coral/Fort Myers Area 2.5*
Number of rooms: 138
Official Description (provided by the hotel):
The Holiday Inn Express Cape Coral - Fort Myers Area is located in the center of downtown Cape Coral, FL allowing convenient access to many attractions... Fort Myers Beach, Sanibel Island & Captiva Island The University of South Florida The Edison State College The Florida Gulf Coast University The JN 'Ding' Darling National Wildlife Refuge Thomas Edison and Henry Ford's winter homes, botanical gardens and laboratory Sun Splash Family Waterpark The Caloosahatchee River and Pine Island Sound are world-class fishing areas for Tarpon, Snook, Trout and Redfish. The Minnesota Twins and Boston Red Sox have Spring Training facilities nearby. Lee County has become a sports mecca for golf, tennis and water sports. In addition to the convenience of local attractions, the Southwest Florida International Airport (RSW) is only 15 miles from the hotel. Don't miss our famous Express Start hot breakfast served from 6AM to 10AM, 7 days a week. If you're in the area for business or pleasure, be sure to Stay Smart at the Holiday Inn Express Cape Coral Fort Myers Area ... more   less 
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Also Known As:
Holiday Inn Express Cape Coral/Fort Myers Area Hotel Cape Coral

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