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The Islander
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Reviews (174)
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All reviewspools and hot tubsholiday islegrilling areafree beach chairsbeach spotlaundry roomthe resort offersshopping cartsshort walk to the beachtennis courtsthese condosbeach serviceliving roomstaff was very friendly and helpfulgreat place to stayspring breakersgreat condo
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14 - 19 of 174 reviews
Reviewed 7 June 2017 via mobile

Stayed in a condo with a couple other ladies for 4 glorious days. It was clean, comfortable beds, and just a short walk across the resort to the private beach. Will definitely stay here again! Owner was great to work with, easy check in, well worth the money.

Stayed: June 2017, travelled with friends
Thank sissy5172018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islander C, General Manager at The Islander, responded to this reviewResponded 8 June 2017

Thanks for your very kind review, I am delighted that you had a lovely stay and that you will come and see us again.

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Reviewed 6 June 2017

Roaches and 3 spiders!! TV's not working, bathroom light not working, freezer making loud noises and a snake on the patio! Unit was not ready on time, closet floors full of sand, no toilet paper and had a bad odor. Didn't want to complain about so much, so I sprayed the room and lit a candle, bought some toilet paper and a bag of ice. Called about TV's (did not get fixed), the bugs (they sent someone to spray) and the snake (no one came). 2 days after leaving they charged me $500 for a smoking smell - though we had no smoking in the room. Must be the same odor that I did not complain about - and now THEY are charging ME?? After staying here for 18 years and recommending it to so many, NEVER AGAIN!

Room Tip: Go somewhere else
  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Service
3  Thank jrpg3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islander C, General Manager at The Islander, responded to this reviewResponded 8 June 2017

When you cannot change a circumstance, that is, smoking in the unit, and the resultant answer doesn't agree with the way the guest sees it you have a problem . The fact is that the unit the complainant occupied, reeked of smoke and this is undeniable after reports from maintenance, and housekeeping and indeed my own nose. This is the 3rd guest we have charged over the past 5 years ,as the vast majority of our guests respect our rules especially after agreeing to do so by signing our rental agreement, so, obviously it was bad and the unit was unavailable to rent for a couple of days while the strong smell dissipated after cleaning the furniture and unit .
.
Re the maintenance complaints on investigation I found that 1 light bulb was replaced, and the volume on the master bedroom TV would only work if it was reset every time it was turned on. When my maintenance manager offered a replacement TV he was told not to bother as they would leave it on all the time as they were always watching it. The other TV's were working fine.So we replaced the problem TV after the guests departure. The complaint about the noisy refrigerator was in a different unit and maintenance found nothing wrong with it.

The guest did report a bug issue and Bryans pest control sprayed the unit within 2 hours of the call. Great service as usual. It is more likely that bugs appear in the unit, when the sliding glass door is left open at night to allow the guest to go on the balcony to smoke. Todd the maintenance manager hustled to the unit about the reported snake and sadly he didn't find one.
All our units are non smoking and all this discussion has occurred because our rules were broken leaving the unit un-rentable.

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Reviewed 6 June 2017

This is the 3rd time I have stayed at the Islander in unit 305. Once with girlfriends, once with hubby, and once with the whole family. The owners have updated and remodeled the condo. This unit embodies the essence of the beach. It overlooks the ocean and the pool, and is a short walk to the beach. The beds were extremely comfortable! The staff was very friendly and helpful throughout my stays. It is conveniently located off of the main highway. I would recommend this unit to anyone!

Room Tip: Good views, comfortable beds and very clean.
  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Sue Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islander C, General Manager at The Islander, responded to this reviewResponded 8 June 2017

Thanks for repeating in Unit 305 we are glad you enjoyed the improvements our owner has made to his unit. Thanks very much for the kind review, we hope you come back and see us soon.

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Reviewed 3 June 2017 via mobile

Recently stayed in unit 517 and was very impressed. Condo was very well done and also included a washer and dryer. Everything about this property was very well maintained. Pools and grilling area were perfect and clean. Even the beach attendant who manages the chairs was very helpful. Front office staff very friendly the entire stay. Will be back for sure.

Only suggested improvement would be a nice machine on property to fill coolers before heading to beach.

Stayed: June 2017, travelled with family
1  Thank Jinxera17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islander C, General Manager at The Islander, responded to this reviewResponded 8 June 2017

We are delighted you enjoyed your stay in Unit 517 it is one of the two units that have installed a washer dryer. It was re-modeled in 2016 to a very high standard and has become one of our most popular units. Thanks very much for the kind report about the Condo ,staff , and beach attendant. We hope you come back and see us soon.

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Reviewed 31 May 2017 via mobile

We stayed at The Islander in April 2017 and were very happy with our stay. Two very clean heated pools and hot tubs. Great views of the ocean or Jetty depending on which side of the building you choose to stay in. All rooms are two bedroom but some are nicer than others ranking from Bronze units to Platinum units. We stayed in a Bronze unit and was very happy with it. No matter which unit you choose you still get to enjoy all the accommodations the resort offers such as pool, hot tub, beach access, basketball, tennis, etc. They even have different activities for the kids on different days. Convenient to all in Destin. Beach is clean. Free beach chairs with rental. Desk service is available 24 hours which to is was a major plus! No waiting for office hours or inconvenient places to get the keys due to late arrival or anything like that. We really enjoyed our stay and look forward to returning hopefully soon!

Stayed: April 2017, travelled with family
1  Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islander C, General Manager at The Islander, responded to this reviewResponded 8 June 2017

We are delighted you had a great stay at the Islander, you confirmed that the bronze units are nice and clean just the ticket if you are a family on a budget. We hope you will be able to come and see us soon.
Note our Kids program runs from Memorial Week to the first week of August, and our front desk is open 24/7 from March to October.

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